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Retail Support Clerk – Stock Management

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🏢 Career.zycto📍 Ely, Cardiff💼 Full-Time💻 On-site🏭 Retail💰 £20,000 - £24,000 per year

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Imagine a workplace where your keen eye for detail and organizational prowess directly contribute to seamless retail operations. At Career.zycto, we are dedicated to fostering environments where our team members thrive, offering robust support systems and opportunities for growth. For a Retail Support Clerk, this means joining a team that values precision, efficiency, and a proactive approach to stock management. We pride ourselves on creating a collaborative and supportive atmosphere, ensuring every day brings new chances to make a tangible impact on our success and customer satisfaction. Join us and discover why Career.zycto is the perfect place to build a rewarding career in retail support.

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Job Description

This role is crucial for maintaining the smooth operation of our retail environment. The Retail Support Clerk – Stock Management will be the backbone of our inventory system, ensuring optimal stock levels, efficient replenishment, and accurate record-keeping. You will be instrumental in preventing stockouts, minimizing waste, and contributing to a seamless shopping experience for our customers. This position demands a meticulous individual with a strong commitment to organization and efficiency.

You will play a pivotal role in managing incoming deliveries, verifying contents against purchase orders, and arranging stock effectively within our storage facilities. This includes the systematic rotation of goods to ensure freshness and prevent obsolescence. A key aspect of this role involves conducting regular stock counts and reconciliations, investigating discrepancies, and implementing corrective actions. Your ability to maintain precise inventory records using our internal systems will be essential, impacting everything from sales forecasting to product availability.

Beyond the logistical tasks, the Retail Support Clerk will also contribute to maintaining a tidy and safe working environment, adhering to all health and safety regulations. You will collaborate closely with the sales team to understand their stock needs, ensuring popular items are always readily available on the shop floor. This collaborative approach extends to working with suppliers for returns or damaged goods, processing documentation accurately and promptly.

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We are looking for someone who is not just good with numbers and systems, but also possesses a proactive attitude and a willingness to take initiative. The retail environment is dynamic, and your adaptability to changing priorities and occasional fast-paced situations will be highly valued. If you are detail-oriented, have a knack for organization, and are eager to contribute to the operational success of a thriving retail business, then Career.zycto offers a fantastic opportunity to grow your career. This role is more than just moving boxes; it’s about ensuring the heartbeat of our retail operation runs efficiently, directly impacting customer satisfaction and business profitability. Your efforts will ensure our shelves are always stocked with what our customers want, when they want it.

Key Responsibilities

  • Manage incoming deliveries, verifying accuracy against purchase orders and recording goods received.
  • Organize and store merchandise efficiently in the stockroom, ensuring optimal space utilization and easy accessibility.
  • Conduct regular physical stock counts and reconcile with system inventory records, investigating and resolving discrepancies.
  • Implement stock rotation practices (e.g., FIFO) to minimize waste and ensure product freshness.
  • Prepare and process merchandise for display on the sales floor, coordinating with the retail team.
  • Assist in the processing of returns, transfers, and damaged goods, ensuring proper documentation.
  • Maintain a clean, organized, and safe stockroom environment, adhering to company health and safety guidelines.
  • Utilize inventory management software to track stock movements, update records, and generate reports.
  • Support the sales team with stock-related inquiries and retrieve items from storage as needed.
  • Contribute to loss prevention efforts through accurate stock control and vigilant monitoring.

Required Skills

  • Proven experience in stock management or a similar retail support role.
  • Strong organizational and time management abilities.
  • Excellent attention to detail and accuracy in record-keeping.
  • Basic proficiency with inventory management systems or POS software.
  • Ability to lift and move merchandise, often weighing up to 15-20 kg.
  • Effective communication skills for interacting with team members and suppliers.
  • A proactive and problem-solving attitude.
  • Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications

  • GCSEs in Math and English (or equivalent).
  • Experience working in a high-volume retail environment.
  • Knowledge of retail health and safety regulations.

Perks & Benefits

  • Competitive salary and performance bonuses.
  • Generous employee discount on all products.
  • Opportunities for career advancement and professional development.
  • Comprehensive health and wellness programs.
  • Paid time off and holiday entitlement.
  • A supportive and collaborative team environment.
  • Modern and well-equipped retail facilities.
  • Regular team-building events and social gatherings.

How to Apply

Interested candidates are encouraged to submit their application by clicking the link below. Please ensure your CV highlights your relevant experience in stock management and retail operations. We look forward to reviewing your application.

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