About Company
Career.zycto is a dynamic organization committed to setting new standards in hospitality service management. We partner with prestigious establishments across Mauritius, ensuring impeccable operational excellence and guest satisfaction. For a dedicated Room Attendant, joining us means becoming part of a supportive team where your attention to detail and passion for creating welcoming spaces are truly valued and essential to our shared success. We empower our staff with the resources to deliver outstanding service every day.
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Job Description
Join our dedicated hospitality team as a Room Attendant, where you will be instrumental in ensuring an exceptional guest experience through meticulous care and presentation of our hotel rooms and public areas. Career.zycto is seeking a detail-oriented, energetic, and reliable individual to uphold our high standards of cleanliness and guest comfort. This role is more than just cleaning; it’s about crafting an environment of tranquility and luxury that guests will remember long after their stay. You will play a vital role in the daily operations of our esteemed establishment, directly contributing to our reputation for excellence.
In this full-time position, you will be responsible for a variety of tasks that ensure all guest rooms and common areas are maintained to pristine conditions. Your day will involve expertly cleaning and sanitizing bathrooms, making beds with precision, dusting and polishing furniture, vacuuming carpets, and mopping floors. Beyond these core duties, you will also be tasked with replenishing amenities, changing linens, and ensuring all guest supplies are adequately stocked. We value individuals who take pride in their work and possess a keen eye for detail, noticing even the smallest imperfections and correcting them promptly.
This role requires a proactive approach to problem-solving and a friendly, respectful demeanor when interacting with guests and colleagues. You will be expected to report any maintenance issues, lost and found items, or unusual occurrences to your supervisor promptly, ensuring a safe and functional environment for everyone. Adherence to safety protocols and the proper use of cleaning chemicals is paramount. We believe in continuous improvement and will provide ongoing training to help you master the latest cleaning techniques and service standards. If you are passionate about hospitality and committed to delivering outstanding service, we invite you to contribute your talents to our team in Petite Rivière.
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Key Responsibilities
- Clean and service assigned guest rooms daily, including making beds, changing linens, vacuuming, dusting, and sanitizing bathrooms.
- Replenish guest room supplies and amenities according to established standards.
- Ensure all public areas and corridors are maintained to the highest levels of cleanliness and presentation.
- Report any maintenance issues, safety hazards, or broken items promptly to supervision.
- Handle lost and found items according to company policy.
- Adhere strictly to health and safety regulations and proper usage of cleaning chemicals.
- Maintain a professional and friendly demeanor with guests and colleagues at all times.
- Assist with deep cleaning projects and special requests as needed.
- Monitor and manage inventory of cleaning supplies, reporting needs to management.
- Ensure compliance with all hotel policies and procedures.
Required Skills
- Proven ability to work independently and as part of a team.
- Strong attention to detail and commitment to high cleanliness standards.
- Ability to follow instructions and complete tasks efficiently.
- Good physical stamina and ability to lift, bend, and stand for extended periods.
- Basic understanding of health and safety regulations related to cleaning.
- Reliability and punctuality are essential.
- Customer service-oriented approach.
Preferred Qualifications
- Previous experience in a hotel housekeeping or similar role.
- Knowledge of different cleaning chemicals and equipment.
- Ability to communicate effectively in English; French or Creole is a plus.
- High school diploma or equivalent.
- A proactive and positive attitude.
Perks & Benefits
- Competitive salary package.
- Health and wellness benefits.
- Opportunities for professional development and training.
- Employee discounts on hotel services.
- Supportive and collaborative work environment.
- Meal allowances.
- Uniforms provided and laundered.
- Transport facilities (dependent on location/shift).
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your application includes an updated CV and a brief cover letter highlighting your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to our team.
