About Company
Are you passionate about creating exceptional shopping experiences? Career.zycto is a dynamic and forward-thinking retail company dedicated to delivering unparalleled customer service and quality products. We’re building a team that thrives on interaction, problem-solving, and making every customer feel valued. For a Sales Assistant eager to make a tangible impact, our Weston store offers a vibrant environment where your skills are honed, your ideas are heard, and your career trajectory can truly flourish. Join us in shaping the future of local retail, where every team member is crucial to our success and customer delight.
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Job Description
Career.zycto is excited to announce an opening for a dedicated and enthusiastic Sales Assistant to join our vibrant team in Weston, Nottingham. This pivotal role focuses on delivering an outstanding customer experience, from guiding shoppers through our product range to ensuring a smooth and efficient checkout process. As a Sales Assistant, you’ll be the friendly face of our brand, empowering customers to make informed decisions, offering personalized recommendations, and providing prompt, helpful assistance with any inquiries or issues they may have. Your expertise will be key in navigating product features, addressing concerns, and ensuring every interaction leaves a positive impression.
We are seeking an individual who is passionate about customer satisfaction and thrives in a dynamic, fast-paced retail environment. You will play a crucial part in maintaining our store’s inviting atmosphere, keeping shelves well-stocked and visually appealing according to merchandising standards, and handling all transactions with precision and integrity using our point-of-sale system. This role offers a fantastic opportunity to develop your sales and customer service skills, learn about diverse products that resonate with our local community, and contribute directly to our store’s overall success and reputation. If you are a proactive team player with a can-do attitude, excellent communication abilities, and a genuine desire to help others, we encourage you to apply and become an integral part of our growing family at Career.zycto.
Key Responsibilities
- Greet customers warmly and assist them in locating products and making selections.
- Operate point-of-sale (POS) systems to accurately process cash, credit, and other transactions.
- Provide comprehensive product information and recommendations based on customer needs.
- Handle customer inquiries, resolve complaints, and facilitate returns or exchanges efficiently.
- Maintain a clean, organized, and visually appealing sales floor and checkout area.
- Replenish stock, set up displays, and ensure products are correctly priced and labelled.
- Collaborate with team members to achieve sales targets and maintain high operational standards.
- Uphold company policies and procedures, including those related to security and safety.
Required Skills
- Proven customer service experience, preferably in a retail setting.
- Excellent verbal communication and interpersonal skills.
- Basic math proficiency and experience with cash handling.
- Ability to work effectively in a fast-paced team environment.
- A positive attitude and a proactive approach to problem-solving.
- Flexibility to work various shifts, including weekends and holidays.
Preferred Qualifications
- Previous experience operating a POS (Point of Sale) system.
- Familiarity with merchandising principles and inventory management.
- GCSEs or equivalent secondary education qualifications.
Perks & Benefits
- Competitive hourly wage with opportunities for bonuses.
- Employee discount on all Career.zycto products.
- Comprehensive training and continuous professional development.
- Clear pathways for career progression within our growing company.
- A supportive and friendly work environment.
- Company pension scheme.
- Generous holiday allowance.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV highlights your relevant customer service and retail experience, showcasing your enthusiasm for helping customers. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team!
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