About Company
Movitel, S.A. is a leading telecommunications company in Mozambique, dedicated to connecting communities across the nation, especially in rural and underserved areas. Since our inception, we have been committed to bridging the digital divide, providing reliable and affordable mobile services, internet access, and innovative digital solutions to millions of Mozambicans. Our mission extends beyond connectivity; we aim to empower individuals and businesses, foster economic growth, and enhance the quality of life through technology. We pride ourselves on our extensive network coverage, customer-centric approach, and a vibrant work environment that encourages growth, collaboration, and impact. Join our dynamic team and be part of a company that is truly making a difference in the lives of people throughout Mozambique.
Job Description
Are you a highly motivated and customer-focused individual with a passion for sales and a desire to make a tangible impact in your community? Movitel, S.A. is seeking an enthusiastic Sales Associate to join our team in Chinde, Zambezia Province. This unique opportunity offers flexible scheduling options, allowing you to balance your professional ambitions with personal commitments. As a Sales Associate, you will be the face of Movitel in your local area, engaging directly with customers, understanding their communication needs, and providing tailored solutions from our wide range of products and services, including mobile plans, internet packages, and value-added services. You will be instrumental in expanding our customer base, building lasting relationships, and ensuring an exceptional customer experience. We are looking for someone who is not only a natural communicator and persuasive salesperson but also deeply understands the local market dynamics of Chinde and can adapt sales strategies to meet specific community needs. Your success will directly contribute to our mission of connecting every Mozambican. We provide comprehensive training and continuous support to ensure you are equipped with the knowledge and tools to excel.
Key Responsibilities
- Proactively engage with potential and existing customers in the Chinde area to promote Movitel's products and services.
- Clearly explain product features, benefits, and pricing, ensuring customers understand the value proposition.
- Achieve and exceed monthly sales targets for new subscriptions, product upgrades, and service activations.
- Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Conduct product demonstrations and assist customers with initial setup and troubleshooting of devices or services.
- Maintain up-to-date knowledge of Movitel's product offerings, promotions, and competitor activities.
- Process sales transactions accurately and efficiently, adhering to company policies and procedures.
- Participate in local marketing events, promotions, and community outreach initiatives as required.
- Collect customer feedback and market insights to help improve products and services.
- Prepare daily and weekly sales reports for management, tracking performance against targets.
- Manage time effectively to accommodate flexible work schedules while maintaining productivity.
Required Skills
- Minimum 1 year of experience in a sales or customer service role, preferably in retail or direct sales.
- Strong interpersonal and communication skills, with fluency in Portuguese and local languages (e.g., Sena, Chuabo, Lomwe) highly desirable.
- Demonstrated ability to meet and exceed sales targets.
- Excellent negotiation and persuasion abilities.
- Customer-centric approach with a passion for helping people.
- Basic computer literacy and comfort with mobile technology.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of integrity and professionalism.
Preferred Qualifications
- Prior experience in the telecommunications industry.
- Secondary school certificate or equivalent.
- Familiarity with the Chinde community and local market.
- Experience with mobile money services and digital payment platforms.
Perks & Benefits
- Competitive base salary with attractive commission structure based on sales performance.
- Flexible working hours to support work-life balance.
- Comprehensive training and development programs.
- Opportunities for career advancement within a growing national company.
- Health and wellness benefits (details provided upon offer).
- Employee discounts on Movitel products and services.
- A supportive and inclusive work environment.
- Contribution to a company that positively impacts Mozambican communities.
How to Apply
Interested candidates are invited to submit their comprehensive CV and a cover letter detailing their sales experience, why they are interested in this role, and their availability for a flexible schedule. Please send your application to the email address provided below. Ensure to mention ‘Sales Associate – Flexible Schedules – Chinde’ in the subject line. We encourage early applications as we review them on a rolling basis.