About Company
Join Career.zycto, a thriving local supermarket deeply embedded in the heart of Butetown, Cardiff. We pride ourselves on delivering fresh produce, essential goods, and exceptional service to our diverse community. More than just a store, we are a hub where quality meets convenience, fostering a friendly and supportive environment for both customers and colleagues. We believe in nurturing talent and providing opportunities for growth within the retail sector. If you’re passionate about customer interaction and community service, Career.zycto offers a welcoming place to build your career.
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Job Description
As a Sales Cashier at Career.zycto in Butetown, Cardiff, you will be the friendly face that greets our valued customers, providing an efficient and pleasant checkout experience. This isn’t just about scanning items; it’s about connecting with people, ensuring accuracy in transactions, and maintaining a tidy and well-stocked front-end. You’ll play a crucial role in our daily operations, handling cash, card, and mobile payments with precision, and assisting customers with inquiries, product locations, and any other needs they may have.
We are looking for individuals who thrive in a fast-paced retail environment, possess excellent communication skills, and have a natural knack for customer service. You’ll be responsible for opening and closing tills, ensuring proper cash handling procedures are followed, and contributing to a positive shopping atmosphere. Attention to detail is paramount, especially when processing discounts, returns, and loyalty card transactions. Beyond the till, you might assist with light stocking, merchandising, and maintaining store cleanliness, ensuring our supermarket always looks its best.
This role offers a fantastic opportunity to become an integral part of a community-focused team. Career.zycto values its employees and offers comprehensive training to ensure you feel confident and capable in your role. Whether you’re an experienced cashier or looking to start your career in retail, we provide the tools and support for your success. If you’re reliable, customer-centric, and ready to make a tangible impact in our Butetown store, we encourage you to apply and help us continue to serve our community with excellence.
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Key Responsibilities
- Operate cash registers and POS systems accurately, handling cash, credit/debit card, and mobile payments.
- Process customer transactions efficiently, including sales, returns, and exchanges.
- Greet customers warmly and provide excellent, friendly service.
- Answer customer inquiries and assist them in locating products.
- Maintain a clean and organized checkout area and assist with general store tidiness.
- Balance cash drawers at the beginning and end of shifts.
- Ensure all pricing, promotions, and product codes are accurate.
- Assist with light stocking and merchandising tasks as needed.
- Adhere to all company policies and procedures, especially regarding age-restricted sales.
- Promote loyalty programs and special offers to customers.
Required Skills
- Proven ability to handle cash and process transactions accurately.
- Excellent customer service and interpersonal communication skills.
- Strong attention to detail and ability to multitask in a busy environment.
- Basic math skills for calculating change and verifying totals.
- Ability to stand for extended periods and lift moderate weights (up to 15 kg).
- Reliable and punctual with a strong work ethic.
- Ability to work effectively as part of a team.
Preferred Qualifications
- Previous experience in a retail or customer service role.
- Familiarity with POS (Point of Sale) systems.
- Knowledge of food safety and hygiene regulations.
- Experience handling fresh produce or grocery items.
Perks & Benefits
- Competitive hourly wage.
- Employee discount on store purchases.
- Comprehensive training and development opportunities.
- Flexible scheduling options.
- Supportive and friendly team environment.
- Opportunity for career progression within the company.
- Paid holiday entitlement.
How to Apply
Ready to join our team? We encourage all qualified candidates to apply by clicking on the application link below. Please ensure your application highlights your relevant experience and enthusiasm for customer service.
