About Company
Vodacom Lesotho is a leading telecommunications company dedicated to connecting the people of Lesotho. As a subsidiary of the Vodacom Group, we are committed to driving digital inclusion and empowering our customers with innovative mobile, internet, and financial services. We pride ourselves on a vibrant, diverse, and supportive work environment where employees are encouraged to grow, innovate, and make a real impact on the lives of Basotho. Joining Vodacom Lesotho means becoming part of a team that’s at the forefront of technological advancement and community development. We foster a culture of excellence, integrity, and customer-centricity, believing that our success is built on the success of our people and the satisfaction of our customers. We offer unparalleled career growth opportunities and a chance to contribute to the economic and social fabric of Lesotho.
Job Description
Are you a highly motivated and results-driven individual with a passion for sales? Vodacom Lesotho is immediately seeking an enthusiastic and dynamic Sales Representative to join our growing team in Ha Foso, Maseru. In this pivotal role, you will be the face of Vodacom, responsible for driving sales of our diverse range of products and services, including mobile packages, data solutions, M-Pesa services, and enterprise solutions. This position requires an energetic self-starter who thrives in a fast-paced environment and is eager to engage directly with potential and existing customers in the Ha Foso area and surrounding communities. You will play a crucial role in expanding our market presence, building strong customer relationships, and contributing directly to our mission of connecting Lesotho. If you are passionate about technology, customer success, and achieving ambitious sales targets, we want to hear from you! This is an excellent opportunity for someone looking to build a rewarding career in the telecommunications industry with a market leader, offering significant potential for personal and professional development.
Key Responsibilities
- Proactively identify and pursue new sales opportunities within the assigned territory in Ha Foso, Maseru, and beyond.
- Engage with potential customers to understand their needs and recommend suitable Vodacom products and services.
- Conduct compelling product demonstrations and presentations to individuals and small groups.
- Achieve and consistently exceed monthly, quarterly, and annual sales targets.
- Build and maintain strong, long-lasting customer relationships, ensuring high levels of customer satisfaction and loyalty.
- Process sales orders accurately and efficiently, adhering to all company policies and procedures.
- Stay up-to-date with Vodacom product knowledge, service offerings, promotions, and the competitive landscape.
- Prepare and submit regular sales reports, forecasts, and activity plans to management.
- Participate actively in sales meetings, training sessions, and promotional events.
- Handle customer inquiries and resolve issues professionally, escalating complex cases when necessary.
Required Skills
- Proven track record in sales or customer-facing roles, demonstrating a capacity to meet and exceed targets.
- Excellent communication, interpersonal, and negotiation skills, both verbal and written.
- Strong ability to build rapport and establish trust with diverse customers from various backgrounds.
- Goal-oriented with a strong drive to achieve and exceed sales targets and objectives.
- Ability to work independently, manage time effectively, and prioritize tasks efficiently.
- Basic computer literacy, including proficiency in MS Office Suite (Word, Excel, Outlook).
- Fluent in Sesotho and English, both written and spoken, to effectively communicate with local clientele.
- Possession of a valid driver's license and access to reliable transport is highly advantageous.
Preferred Qualifications
- A Diploma or Degree in Marketing, Business Administration, or a related field.
- Previous experience in the telecommunications or Fast-Moving Consumer Goods (FMCG) industry.
- Familiarity with the Ha Foso, Maseru local market dynamics and community needs.
- Experience using Customer Relationship Management (CRM) software for lead tracking and customer management.
Perks & Benefits
- Competitive basic salary complemented by an attractive commission structure.
- Comprehensive training and ongoing professional development opportunities.
- Significant opportunity for career advancement and growth within a leading global telecommunications company.
- A dynamic, collaborative, and supportive work environment.
- Access to various employee wellness programs.
- Participation in company-sponsored social events and team-building activities.
- Robust health and retirement benefits package (terms and conditions apply).
- Company mobile and data package.
How to Apply
If you are a driven individual looking for an exciting opportunity to advance your career with a market leader, we encourage you to apply! Please click on the application link below to submit your detailed CV and a compelling cover letter outlining your suitability for this pivotal role. Only shortlisted candidates will be contacted for an interview.