About Company
Driving innovation and efficiency through robust technological solutions is at the heart of Career.zycto’s mission. We cultivate a dynamic and supportive environment where every team member is empowered to make a significant impact. For a skilled Salesforce Administrator, this translates into a unique opportunity to shape our core business processes, ensure data integrity, and directly contribute to our strategic growth in a fast-paced market. You’ll find a collaborative culture that values your expertise in optimizing CRM functionality and fostering user adoption. Join us to build and maintain a Salesforce ecosystem that propels our success.
Advertisement
Job Description
Are you a detail-oriented, certified Salesforce Administrator passionate about optimizing CRM platforms to drive business success? Career.zycto is seeking a highly skilled and proactive Salesforce Administrator to join our dynamic team in Pasir Ris Industrial Drive, Singapore. In this pivotal role, you will be the cornerstone of our Salesforce ecosystem, ensuring its seamless operation, continuous improvement, and alignment with our strategic business objectives. You’ll work closely with various departments, translating complex business needs into effective, scalable Salesforce solutions, enhancing user adoption, and maintaining impeccable data integrity across the platform.
This isn’t just about day-to-day maintenance; it’s about being a strategic partner in leveraging the full power of Salesforce to empower our teams and foster growth. You will be instrumental in designing, configuring, and implementing new features, custom objects, fields, record types, layouts, workflows, process builders, and validation rules to streamline operations and automate key business processes. Your expertise will directly impact our sales, marketing, and customer service teams, providing them with the robust tools, accurate data, and actionable insights necessary to achieve their ambitious goals. Furthermore, you will be responsible for managing user accounts, profiles, permission sets, and roles, ensuring appropriate access levels and data security. You’ll also play a critical role in developing and maintaining reports and dashboards that provide clear visibility into our performance metrics.
We are looking for an individual who thrives in a collaborative environment, enjoys tackling complex challenges, and is deeply committed to continuous learning and professional development within the rapidly evolving Salesforce ecosystem. Your ability to communicate technical concepts to non-technical stakeholders will be crucial for success. If you are ready to take full ownership of our Salesforce platform, contribute significantly to our digital transformation journey, and grow your career within a forward-thinking organization that champions innovation and impactful contributions, we encourage you to apply. This is a fantastic opportunity to apply your administrative prowess in a role that offers both challenges and immense rewards.
Advertisement
Key Responsibilities
- Perform all standard Salesforce administration tasks including user setup, profiles, roles, permission sets, public groups, and sharing rules.
- Configure and maintain custom objects, fields, validation rules, page layouts, record types, process builders, and workflow rules.
- Manage and maintain data quality, integrity, and security across the Salesforce platform, including regular data audits and clean-up.
- Develop and maintain reports, dashboards, and analytics to provide actionable insights to business stakeholders.
- Provide technical support, training, and documentation to Salesforce end-users, ensuring high user adoption and proficiency.
- Collaborate with business units to gather requirements, identify process gaps, and implement scalable Salesforce solutions.
- Monitor system performance, troubleshoot issues, and manage Salesforce releases and upgrades.
- Stay current with Salesforce releases, features, and best practices, evaluating and implementing new functionalities as appropriate.
Required Skills
- Salesforce Administrator Certification (ADM201)
- Minimum of 3 years of hands-on experience as a Salesforce Administrator
- Proficiency in declarative Salesforce customization (Flow, Process Builder, Workflow Rules)
- Strong understanding of Salesforce security models (profiles, permission sets, OWD, sharing rules)
- Experience with data management and data migration tools (e.g., Data Loader)
- Excellent analytical, problem-solving, and communication skills
- Ability to translate business requirements into technical solutions
Preferred Qualifications
- Salesforce Advanced Administrator Certification (ADM211) or Platform App Builder Certification
- Experience with Sales Cloud, Service Cloud, or Marketing Cloud implementations
- Familiarity with Apex, Visualforce, Lightning Web Components, or other programmatic Salesforce development
- Experience working in an Agile/Scrum development environment
- Bachelor’s degree in Computer Science, Information Technology, or a related field
Perks & Benefits
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance coverage
- Generous paid time off and public holidays
- Opportunities for professional development and Salesforce certifications
- Collaborative and inclusive work environment
- Employee wellness programs and initiatives
- Modern office facilities with easy access to public transport
How to Apply
Ready to power up our Salesforce ecosystem? Click on the application link below to submit your resume and a cover letter detailing your experience and why you are the ideal candidate for this role. We look forward to reviewing your application!
