About Company
At Career.zycto, we are dedicated to connecting top talent with leading employers across the UK, specializing in security and public safety roles. For a Security Officer, this means access to diverse opportunities within dynamic environments like mall and office settings. We pride ourselves on fostering professional growth, offering unparalleled support, and ensuring our officers are placed in roles where they can truly excel and make a difference. Join a network that values your vigilance, professionalism, and commitment to safety.
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Job Description
Are you a highly vigilant and professional Security Officer looking for a dynamic role in a bustling environment? Career.zycto is seeking dedicated and experienced Security Officers for our clients’ prominent mall and office premises in St Helens, Liverpool. This vital role involves maintaining a safe and secure environment for shoppers, tenants, and staff alike, protecting property and assets, and ensuring the smooth operation of daily activities.
As a Security Officer, you will be the front-line presence, ensuring the safety and security of premises through proactive patrols, monitoring surveillance systems, and promptly responding to any incidents or emergencies. Your day will be diverse, ranging from deterring unauthorized activities and managing access control to providing assistance and information to the public, all while upholding a professional and approachable demeanor. We’re looking for individuals who possess excellent observational skills, a calm approach under pressure, and a commitment to delivering exceptional security services. This role demands a proactive mindset, strong communication abilities, and the capacity to work both independently and as part of a cohesive security team. If you are passionate about security, have an impeccable record, and are ready to contribute to a secure and welcoming environment in St Helens, we encourage you to apply.
Key Responsibilities
- Conduct regular patrols of designated mall and office areas, both internal and external, to prevent and detect signs of intrusion, vandalism, fire, and other security breaches.
- Monitor CCTV cameras and alarm systems, responding promptly and effectively to any alerts or suspicious activities.
- Control access to the premises, verifying credentials and ensuring only authorized personnel and vehicles enter restricted areas.
- Respond to emergencies, including medical incidents, fires, and security threats, coordinating with emergency services as required.
- Write detailed and accurate reports on observations, incidents, and activities, ensuring all relevant information is documented.
- Provide excellent customer service and assistance to visitors, tenants, and shoppers, acting as a point of contact for inquiries and directions.
- Enforce company policies and procedures, ensuring compliance with health and safety regulations.
- Act as a visible deterrent to crime, maintaining a professional presence and addressing any anti-social behaviour.
- Conduct routine checks on security equipment and report any malfunctions or defects.
Required Skills
- Valid SIA Door Supervisor or Security Guarding Licence.
- Proven experience in a security role, preferably within a retail or corporate environment.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Strong observational skills and attention to detail.
- Ability to remain calm and effective in high-pressure situations.
- Proficiency in written English for accurate report writing.
- Basic IT literacy for operating security systems and reporting tools.
- Demonstrable reliability, punctuality, and a strong work ethic.
Preferred Qualifications
- First Aid at Work certification.
- Knowledge of relevant security legislation and best practices.
- Experience with CCTV monitoring and alarm response systems.
- Full UK driving licence.
- Conflict resolution training.
Perks & Benefits
- Competitive salary package.
- Comprehensive training and professional development opportunities.
- Company uniform provided.
- Pension scheme.
- Generous annual leave.
- Opportunities for career progression within our client network.
- A supportive and dynamic work environment.
How to Apply
Ready to take the next step in your security career? We encourage all qualified applicants to click on the application link below to submit their CV and cover letter. We look forward to reviewing your application.
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