About Company
A dynamic and forward-thinking organization, Career.zycto is dedicated to fostering professional growth within essential service sectors. We believe in building robust teams committed to safety, excellence, and community well-being. Joining us means becoming part of a supportive environment where your vigilance and dedication as a security professional are recognized and rewarded. We champion a culture of continuous improvement, providing the tools and training necessary for our staff to excel and make a tangible difference in the security landscape of Leduc.
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Job Description
Career.zycto is actively seeking a diligent, proactive, and highly observant Security Patrol Support Worker to join our dedicated team in Leduc, Alberta. This crucial role offers an exciting opportunity to contribute directly to the safety and security of our clients’ premises and personnel within a dynamic and essential service sector. As a Security Patrol Support Worker, you will be the critical frontline presence, performing regular patrols across designated areas, meticulously monitoring surveillance equipment, and ensuring rapid, professional responses to any security concerns or incidents that may arise. Your primary objective will be to establish and maintain a visible security presence that effectively deters unauthorized activities, allows for the swift observation and accurate reporting of suspicious behaviors, and ultimately instills a profound sense of confidence and peace of mind among our clients and their stakeholders.
This position is more than just a job; it represents a significant opportunity to make a tangible contribution to community safety and uphold the integrity of security operations. You will be entrusted with conducting thorough and systematic inspections of all assigned premises, meticulously identifying potential security risks, vulnerabilities, and maintenance issues. Accurate and timely documentation of all incidents, observations, and daily activities through detailed logs and reports will be a cornerstone of your responsibilities. Exceptional communication skills are paramount, as you will regularly interact with colleagues, clients, visitors, and, when necessary, liaise directly with emergency services and law enforcement personnel. We are searching for an individual who demonstrates unwavering vigilance, possesses robust problem-solving capabilities, and can consistently maintain a calm, professional, and effective demeanor, even when operating under pressure. The ideal candidate will showcase an impeccable eye for detail, an unyielding commitment to strictly adhering to established procedures, and an innate sense of responsibility towards protecting people and property. By joining Career.zycto, you will play a vital role in upholding the highest standards of security excellence, ensuring that our comprehensive operations run smoothly and that our clients’ valuable assets and personnel remain consistently protected. Embrace this chance to become an integral part of a team that not only values your dedication but also provides a robust platform for continuous professional growth and development within the dynamic security industry.
Key Responsibilities
- Conduct regular foot and vehicle patrols of assigned properties and areas, identifying and reporting any security breaches or concerns.
- Monitor surveillance equipment, access control systems, and alarm panels for any signs of intrusion, suspicious activity, or operational anomalies.
- Respond promptly, efficiently, and according to established protocols to alarms, disturbances, emergency situations, and calls for assistance.
- Observe, document, and report any suspicious activities, unsafe conditions, security hazards, or violations of company policies and procedures.
- Maintain accurate, detailed, and legible daily activity logs, incident reports, and patrol records using designated software or manual systems.
- Enforce company policies and procedures, ensuring compliance by all individuals on premises, including visitors, contractors, and employees.
- Assist in emergency evacuations, provide initial first aid, and offer support to emergency responders when necessary.
- Liaise effectively with law enforcement, emergency services, site management, and client representatives as required during incidents or investigations.
- Provide professional and courteous assistance to clients, visitors, and staff while maintaining a vigilant and security-focused presence.
- Conduct thorough vehicle inspections to ensure patrol vehicles are in safe working order and essential security equipment is accounted for and functional.
Required Skills
- Valid Alberta Security Guard License is mandatory.
- High School Diploma or equivalent credential.
- Minimum of 1 year of proven experience in security, law enforcement, or a related field.
- Excellent observational skills with a keen eye for detail and the ability to accurately recall events.
- Strong written and verbal communication skills for effective reporting and interaction.
- Demonstrated ability to work both independently with minimal supervision and collaboratively within a team environment.
- Proficiency in basic computer applications, including word processing and email, for report generation.
- Physical ability to stand, walk, patrol, and perform duties for extended periods in various weather conditions.
- Possession of a valid Class 5 driver's license with a clean driving abstract.
- Current First Aid and CPR certification (or willingness to obtain within a specified timeframe).
Preferred Qualifications
- Post-secondary education or certification in a security-related program.
- Previous experience operating and monitoring CCTV surveillance systems and advanced access control technologies.
- Familiarity with local bylaws, provincial security regulations, and emergency procedures specific to Leduc, Alberta.
- Completion of advanced de-escalation, conflict resolution, or non-violent crisis intervention training.
- Prior experience working in industrial, commercial, or institutional security environments.
- Ability to adapt quickly to changing situations and prioritize tasks effectively.
Perks & Benefits
- Competitive hourly wages with opportunities for overtime and performance-based incentives.
- Comprehensive health, dental, and vision benefits package designed for your well-being.
- Generous paid time off, including vacation and statutory holiday pay.
- Robust opportunities for professional development, advanced security training, and continuous learning.
- A supportive and collaborative team environment with dedicated leadership and mentorship.
- Company-provided uniforms and essential security equipment to ensure you are well-prepared.
- Access to an Employee Assistance Program (EAP) for personal and professional support.
- Clear pathways for career advancement and growth within the organization.
- Contribution to a critical service that positively impacts the Leduc community.
How to Apply
Interested candidates are invited to submit their comprehensive resume and a compelling cover letter detailing their relevant experience and qualifications for this role. Please click on the application link below to apply for this exciting opportunity. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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