About Company
Brookside Dairy Limited is East Africa’s largest dairy processor, deeply rooted in Kenya’s agricultural heritage. For decades, we have been committed to providing high-quality, nutritious dairy products to millions across the region. Our success is built on a foundation of innovation, sustainability, and an unwavering dedication to excellence, from the farm gate to the consumer’s table. We work closely with thousands of smallholder farmers, empowering communities and contributing significantly to the economic development of Kenya. Join a team where your work directly impacts food safety and quality, ensuring that every product bearing the Brookside name meets the highest international standards and consumer trust.
Job Description
Are you a seasoned quality assurance professional with a passion for upholding the highest standards in food production? Brookside Dairy Limited is seeking an exceptional Senior Quality Control Supervisor to lead our robust quality control initiatives at our Nyeri facility. In this critical role, you will be responsible for overseeing all aspects of product quality, safety, and regulatory compliance throughout the production lifecycle. You will lead, mentor, and motivate a dedicated team of quality control technicians, ensuring meticulous execution of quality checks, adherence to established protocols, and proactive identification and resolution of potential quality issues.
This position requires a sharp eye for detail, strong analytical capabilities, and a comprehensive understanding of food safety management systems, including HACCP, ISO 22000, and FSSC 22000 standards. You will be instrumental in driving continuous improvement in our processes, minimizing defects, and safeguarding the reputation of the Brookside brand. The Senior Quality Control Supervisor will act as a key liaison between the QC department and other operational teams, ensuring a seamless integration of quality practices into daily operations. If you are a proactive, results-oriented leader with a commitment to excellence and a desire to contribute to the delivery of safe, high-quality dairy products that consumers love and trust, we encourage you to apply and become a part of our legacy.
Key Responsibilities
- Lead, supervise, and mentor a team of Quality Control Technicians, fostering a culture of excellence, accountability, and continuous professional development.
- Develop, implement, and maintain robust quality control procedures and standards across all production stages, from raw material reception, in-process monitoring, to finished product dispatch.
- Conduct regular and thorough inspections, audits, and analytical tests on raw materials, packaging materials, in-process products, and finished goods to ensure strict adherence to internal specifications, national, and international regulatory requirements.
- Investigate and swiftly resolve quality non-conformances, customer complaints, and process deviations, implementing effective corrective and preventive actions (CAPA) to prevent recurrence.
- Monitor and analyze quality data, generating comprehensive and insightful reports for management to track performance, identify trends, assess risks, and recommend data-driven improvements.
- Ensure strict compliance with national and international food safety regulations and quality management systems (e.g., KEBS, Codex Alimentarius, HACCP, ISO 22000, FSSC 22000).
- Manage and calibrate laboratory equipment, ensuring accuracy, precision, and reliability of all test results and maintaining proper documentation.
- Collaborate cross-functionally with production, R&D, supply chain, and engineering teams to optimize processes, introduce new products, and proactively address potential quality concerns.
- Provide ongoing training and coaching to production staff on quality awareness, hygiene standards, Good Manufacturing Practices (GMP), and operational procedures to minimize quality risks and enhance overall product integrity.
Required Skills
- Proven leadership and team management skills with the ability to motivate and develop staff.
- In-depth knowledge of Quality Control/Assurance principles, methodologies, and best practices within the food industry.
- Strong understanding and practical experience with food safety management systems (HACCP, ISO 22000, FSSC 22000).
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in statistical process control (SPC) and data analysis tools.
- Exceptional verbal and written communication, interpersonal, and reporting skills.
- Highly detail-oriented with a strong commitment to accuracy, precision, and product quality.
- Ability to work effectively and thrive in a fast-paced, dynamic manufacturing environment.
Preferred Qualifications
- Bachelor's degree in Food Science, Dairy Technology, Chemistry, Microbiology, or a closely related scientific field.
- Professional certification in HACCP, ISO 22000 Lead Auditor, or other relevant food safety standards.
- Experience with Laboratory Information Management Systems (LIMS).
- Comprehensive knowledge of Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP).
- Fluency in both English and Swahili.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage for you and your dependents.
- Generous paid time off, including annual leave and sick leave.
- Robust pension scheme and retirement benefits.
- Extensive opportunities for professional development, training, and career advancement within a leading organization.
- A supportive, collaborative, and innovation-driven work environment.
- Employee product discounts on Brookside Dairy products.
How to Apply
If you are a highly motivated and experienced quality control professional looking to make a significant impact in a leading dairy company, we invite you to join the Brookside Dairy team. Please click on the application link below to submit your comprehensive resume and a compelling cover letter. Ensure your application clearly highlights your relevant experience, leadership capabilities, and qualifications for this pivotal role. We look forward to reviewing your application and potentially welcoming you to our team.