About Company
Are you ready to lead a dynamic team at the forefront of customer service? Career.zycto is a rapidly expanding force in the retail and automotive services sector, committed to delivering exceptional experiences to every patron. We pride ourselves on operational excellence and fostering a supportive, growth-oriented environment where managers can truly thrive. For a Service Station Manager, this means the autonomy to drive innovation, optimize operations, and directly impact our success while developing your leadership skills. Join us and contribute to a company that values dedication, efficiency, and a passion for service excellence.
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Job Description
Career.zycto is seeking an experienced and highly motivated Service Station Manager to lead our vibrant team in the historic Altstadt of Bremen. This full-time position is a cornerstone role, offering a dynamic opportunity to oversee and optimize every facet of our state-of-the-art service station. Our station is more than just a place to refuel; it’s a vital community hub providing essential services including premium fuels, a well-stocked convenience store, and comprehensive car care solutions, catering to a diverse and loyal customer base.
As the Service Station Manager, you will be entrusted with the complete operational and financial performance of the site. This includes meticulous management of fuel inventory, strategic optimization of retail sales through effective merchandising and promotions, and ensuring the highest standards of cleanliness, safety, and visual appeal across the entire premises. A critical aspect of your role will be to uphold stringent compliance with all relevant health, safety, environmental, and consumer protection regulations, ensuring a secure and compliant operation at all times.
We are searching for a true leader who combines sharp business acumen with an unwavering passion for people and service excellence. You will be responsible for recruiting, training, mentoring, and inspiring a dedicated team of customer service associates, fostering a positive, collaborative, and highly productive work environment. Your leadership will empower team members, encouraging their professional growth and ensuring they deliver outstanding service with every customer interaction. This role demands proactive problem-solving, strategic thinking, and the ability to adapt to a fast-paced retail landscape.
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Beyond day-to-day supervision, you will engage in strategic management activities such as analyzing sales data, identifying market trends, implementing local marketing initiatives, and meticulously managing cash flow and operational costs to maximize profitability. Your mission will also be to champion Career.zycto’s reputation for exceptional customer service, expertly resolving customer inquiries, and transforming every interaction into a positive and memorable experience. You will be the primary representative of our station, building strong, lasting relationships with both our valued customers and key suppliers.
If you are a results-driven professional with a proven track record in retail or petrol station management, possess excellent organizational and communication skills, and thrive in an environment where your leadership directly contributes to success, we encourage you to apply. This position offers not only a competitive salary and comprehensive benefits package but also significant opportunities for continuous professional development and career advancement within Career.zycto as we continue to expand our operations. Join us in delivering unparalleled service and becoming an integral part of the Bremen community’s daily life.
Key Responsibilities
- Oversee daily operations, including fuel dispensing, convenience store sales, and car wash services.
- Manage and optimize fuel and retail inventory, ensuring adequate stock levels and minimizing shrinkage.
- Recruit, train, schedule, supervise, and motivate a team of station attendants and retail staff.
- Ensure exceptional customer service standards are met and exceeded, promptly resolving customer inquiries and complaints.
- Maintain the highest standards of cleanliness, safety, and merchandising across the entire site.
- Monitor sales performance, analyze data, and implement strategies to increase profitability and achieve sales targets.
- Manage cash handling procedures, perform daily reconciliations, and ensure financial accuracy.
- Implement and enforce all company policies, procedures, and regulatory compliance (e.g., H&S, environmental, trading laws).
- Conduct regular site inspections and coordinate maintenance and repairs as needed.
- Develop and implement local marketing and promotional activities to attract and retain customers.
Required Skills
- Proven experience in retail or service station management (minimum 4 years).
- Strong leadership and team management abilities.
- Excellent customer service and communication skills.
- Proficiency in inventory management and Point-of-Sale (POS) systems.
- Solid understanding of financial management, budgeting, and cost control.
- Ability to analyze sales data and implement effective business strategies.
- Knowledge of health, safety, and environmental regulations relevant to service stations.
- Exceptional problem-solving and decision-making capabilities.
- Fluency in German and English (for communication with diverse customers and suppliers).
Preferred Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Certified training in hazardous materials handling or petroleum operations.
- Experience with advanced fuel management systems and technology.
- Prior experience managing a 24/7 retail operation.
- First Aid and Fire Safety certifications.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and public holidays.
- Significant opportunities for professional development and career advancement within Career.zycto.
- Employee discount on store merchandise and fuel purchases.
- A supportive, collaborative, and dynamic work environment.
- Company pension scheme contributions.
How to Apply
Ready to fuel your career with Career.zycto? We encourage all qualified candidates to apply by clicking the link below. Please ensure your resume highlights your relevant experience and leadership achievements. We look forward to reviewing your application and potentially welcoming you to our team in Bremen.
