About Company
Jumbo Express is a renowned supermarket chain in Mauritius, dedicated to providing a superior shopping experience through a wide range of quality products and exceptional customer service. As a part of the Jumbo Group, we are committed to convenience, value, and community engagement. With a strong presence across the island, we pride ourselves on our fresh produce, diverse selection, and a friendly atmosphere that makes everyday shopping a pleasure. We believe in fostering a supportive and dynamic work environment where our employees can thrive, learn, and grow alongside the company, contributing to our mission of being the preferred retailer for Mauritian families.
Job Description
Are you passionate about delivering exceptional customer service and thrive in a dynamic retail environment? Jumbo Express, a leading supermarket chain in Mauritius, is looking for an enthusiastic and dedicated Shop Attendant to join our vibrant team in Port Louis. This is an exciting opportunity for individuals who are eager to contribute to a friendly and efficient shopping experience for our valued customers.
As a Shop Attendant, you will be the face of Jumbo Express, playing a crucial role in ensuring our store operates smoothly and our customers leave satisfied. Your day will be filled with a variety of tasks, from warmly greeting shoppers and assisting them with their needs, to meticulously stocking shelves and maintaining an appealing store layout. We believe that every interaction counts, and your ability to engage with customers, answer their queries, and provide product information will directly enhance their shopping journey. You’ll be responsible for handling transactions accurately, promoting special offers, and ensuring that our merchandise is well-presented and accessible. This role goes beyond just sales; it’s about building relationships, understanding customer preferences, and being a key player in creating a positive community hub within our store.
We are looking for someone who is proactive, has a keen eye for detail, and possesses excellent communication skills. You should be comfortable working in a fast-paced setting, able to prioritize tasks effectively, and always ready to go the extra mile. Whether it’s helping a customer find a specific item, ensuring product freshness, or keeping the store impeccably clean, your contributions will be vital to our success. Jumbo Express is committed to fostering a supportive work environment where our employees can grow and develop. We pride ourselves on our inclusive culture, where every team member’s contribution is valued, and opportunities for learning and career progression are actively encouraged. You’ll gain invaluable experience in retail operations, customer engagement, and inventory management, setting a strong foundation for a long-term career in the sector. Our training programs are designed to equip you with the knowledge and skills needed to excel in your role and beyond. If you are a team player with a positive attitude, a strong work ethic, and a genuine desire to serve our community, we encourage you to apply and become a part of our growing family. Join us in making everyday shopping an enjoyable, convenient, and memorable experience for everyone at Jumbo Express.
Key Responsibilities
- Greet customers warmly and assist them with product inquiries, selections, and purchases.
- Operate POS systems and handle cash and card transactions accurately.
- Stock shelves, rotate products, and ensure merchandise is well-organized and clearly priced.
- Maintain a clean, tidy, and visually appealing store environment.
- Assist with inventory management, including receiving, unpacking, and checking stock.
- Actively promote special offers, promotions, and loyalty programs.
- Resolve customer complaints and provide solutions in a professional and courteous manner.
- Adhere to all store policies, procedures, and safety guidelines.
- Collaborate with team members to ensure smooth store operations and achieve sales targets.
Required Skills
- Excellent customer service and interpersonal skills.
- Strong verbal communication skills in English and French/Creole.
- Basic mathematical skills for handling transactions.
- Ability to work effectively in a fast-paced retail environment.
- Proactive attitude and strong work ethic.
- Ability to stand for extended periods and lift moderate weights.
Preferred Qualifications
- Previous experience in a retail or customer service role (at least 6 months).
- Familiarity with POS systems.
- Knowledge of various product categories available in a supermarket.
- High School Certificate (HSC) or equivalent.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health insurance package.
- Staff discounts on store products.
- Opportunities for professional development and career advancement.
- A supportive and dynamic work environment.
- Paid annual leave and sick leave.
How to Apply
Interested candidates are invited to submit their detailed CV and a cover letter outlining their suitability for this role. Please click on the link below to apply for the job.