About Company
Pick n Pay is a leading South African-based retailer, with a strong and growing presence across Southern Africa, including Lesotho. For over 50 years, we’ve been committed to providing our customers with quality products, exceptional value, and an unmatched shopping experience. Our success is built on a foundation of community involvement, sustainability, and a passionate team dedicated to serving our diverse customer base. At Pick n Pay, we believe in nurturing talent, offering growth opportunities, and fostering a workplace where every individual feels valued and empowered to make a difference in our mission to ‘feed the nation’ and provide essential services to communities like Ha Tšosane.
Job Description
Are you an energetic, customer-focused individual looking for an immediate opportunity to join a vibrant retail team? Pick n Pay in Ha Tšosane, Maseru, is actively seeking a dedicated and enthusiastic Shop Cashier to start immediately! As the face of our store, you will play a crucial role in providing outstanding service to our valued customers, ensuring a smooth and pleasant shopping experience from start to finish. This isn’t just a job; it’s a chance to be part of a dynamic environment where your precision, friendly demeanor, and efficiency directly contribute to our store’s success and customer satisfaction. You will be responsible for accurately processing transactions, handling cash and card payments with care, and assisting customers with inquiries, all while maintaining a neat and organized checkout area. We’re looking for someone who thrives in a fast-paced setting, possesses excellent communication skills, and is ready to contribute to a company that values its people and community. If you are eager to learn, reliable, and committed to delivering excellent service, this full-time position offers stability, potential for growth, and the opportunity to become an integral part of the Ha Tšosane community. Join our team and help us continue to deliver the quality and service Pick n Pay is known for.
Key Responsibilities
- Accurately process customer transactions using our point-of-sale (POS) system, including scanning items, applying discounts, and collecting payments (cash, card, mobile).
- Handle cash securely, provide correct change, and reconcile cash drawers at the beginning and end of each shift, ensuring strict adherence to company financial procedures.
- Greet customers warmly, assist them with product inquiries, locate items, and provide helpful information to enhance their shopping experience.
- Maintain a clean, tidy, and organized checkout area, ensuring shopping baskets and trolleys are readily available and aisles are clear for customer movement.
- Efficiently bag groceries and merchandise, ensuring items are packed appropriately to prevent damage and for customer convenience.
- Address customer concerns and complaints professionally and promptly, escalating complex issues to store management when necessary to ensure swift resolution.
- Adhere to all company policies and procedures, including those related to loss prevention, customer service standards, and health and safety regulations.
- Assist with other store duties as required, such as restocking shelves during quiet periods, checking product dates, and supporting colleagues to ensure smooth store operations and a positive team environment.
Required Skills
- Proven ability to handle cash and manage transactions accurately.
- Strong customer service skills with a friendly and approachable demeanor.
- Excellent verbal communication skills in English and Sesotho.
- Basic mathematical skills for calculating change and totals.
- Ability to work efficiently in a fast-paced retail environment.
- High level of integrity, reliability, and punctuality.
- Ability to stand for extended periods and lift moderate weights.
Preferred Qualifications
- Previous experience as a cashier or in a customer-facing retail role.
- Familiarity with POS systems and retail operational procedures.
- A High School Diploma or equivalent qualification.
Perks & Benefits
- Competitive monthly salary package.
- Opportunity for career growth and advancement within a leading retail group.
- Comprehensive on-the-job training and continuous development programs.
- Employee discounts on a wide range of products.
- A supportive and inclusive team environment.
- Contribution to a reputable and community-focused company.
How to Apply
Eager to make an immediate impact? We invite qualified candidates to submit their applications online. Please click on the application link below to visit our careers portal. Navigate to the job listings and search for roles in Maseru or using keywords like ‘Cashier’. Ensure your application is complete and highlights your relevant experience and enthusiasm for this role. We look forward to reviewing your application!