About Company
MTN Rwanda is a leading telecommunications company, part of the MTN Group, a multinational mobile telecommunications company operating in many African and Asian countries. In Rwanda, we are committed to connecting people, businesses, and communities through innovative mobile and digital solutions. Our mission is to lead the delivery of a bold, new digital world to our customers. We pride ourselves on fostering a dynamic and inclusive work environment where creativity and professional growth are highly valued. As we continue to expand our digital footprint and engage with our diverse customer base, we seek passionate and skilled individuals to join our vibrant team in Ruhango.
Job Description
We are seeking an innovative and results-driven Social Media Manager to spearhead our online campaigns in Ruhango, Southern Province. This is an exciting opportunity for a creative individual who understands the nuances of digital communication and community building. You will be responsible for developing, implementing, and managing our social media strategy to enhance our brand presence, engage our audience, and drive customer acquisition and retention. This role requires a blend of strategic thinking, content creation prowess, analytical skills, and a deep understanding of current social media trends. While this is a full-time position, we offer flexible working hours to accommodate work-life balance, recognizing that effective online engagement often extends beyond traditional office hours. You will play a crucial role in amplifying MTN Rwanda’s voice across various digital platforms, focusing on impactful campaigns that resonate with the local community and national audience.
Key Responsibilities
- Develop and execute comprehensive social media strategies aligned with MTN Rwanda's marketing and communication objectives.
- Create, curate, and manage engaging content (text, image, video) for all social media platforms, ensuring brand consistency and relevance.
- Monitor, analyze, and report on social media performance using analytics tools, providing actionable insights for continuous improvement.
- Engage with our online community, respond to comments and inquiries, and foster positive customer relationships.
- Plan and implement online campaigns, promotions, and contests to increase brand awareness and drive user engagement.
- Stay up-to-date with the latest social media best practices, trends, and technologies, recommending new strategies and tools.
- Collaborate with internal teams, including marketing, customer service, and product development, to ensure integrated campaign execution.
Required Skills
- Proven experience as a Social Media Manager or similar role, demonstrating successful campaign execution.
- Excellent understanding of major social media platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube, TikTok).
- Strong content creation skills, including copywriting, visual storytelling, and basic graphic design/video editing.
- Proficiency in social media analytics tools (e.g., Google Analytics, Facebook Insights, Hootsuite, Sprout Social).
- Exceptional communication, interpersonal, and presentation skills in English and Kinyarwanda.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Demonstrated ability to manage multiple projects and meet deadlines.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Experience in the telecommunications industry or a large corporate environment.
- Certification in social media marketing or digital advertising.
- Familiarity with local Rwandan culture and consumer behavior.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance package.
- Generous paid time off and public holidays.
- Opportunities for professional development and training programs.
- Access to the latest digital tools and technologies.
- A vibrant, inclusive, and collaborative work culture.
- Flexible working hours to promote work-life balance.
How to Apply
Interested candidates are invited to submit their application through our official careers portal. Please ensure your CV and cover letter highlight your relevant experience in social media management and online campaign execution. We encourage you to click on the application link below to apply for this exciting opportunity with MTN Rwanda.