About Company
Career.zycto is at the forefront of innovation, empowering our teams to shape the future of technology through robust and accessible information. For a Software Documentation Editor, this means a dynamic environment where your expertise directly translates into clarity and impact. We believe in meticulous detail and user-centric communication, providing an unparalleled platform to refine complex technical concepts into intuitive documentation. Join us and be the architect of understanding, bridging the gap between cutting-edge software and its global users. Our collaborative culture supports continuous learning and professional growth, making Career.zycto an ideal place for documentation excellence.
Advertisement
Job Description
Career.zycto is seeking a meticulous and passionate Software Documentation Editor to join our growing team in Pulau Ubin, Singapore. In this crucial role, you will be the guardian of clarity, ensuring our complex software solutions are communicated effectively and elegantly to a diverse audience, including developers, end-users, and stakeholders. You will work within a dynamic product development lifecycle, transforming intricate technical specifications and abstract concepts into easily digestible, accurate, and engaging documentation.
Your primary mission will be to elevate the quality and consistency of all our technical content. This includes, but is not limited to, user guides, API documentation, release notes, integration guides, knowledge base articles, and online help systems. You will collaborate closely with software engineers, product managers, quality assurance testers, and UX designers to gather information, understand product functionality, and define documentation requirements. Your ability to ask insightful questions, challenge assumptions, and distill essential information from raw data will be paramount to your success.
We are looking for someone who not only possesses exceptional writing and editing skills but also has a deep understanding of software development processes and an keen eye for user experience. You will play a vital role in standardizing our documentation processes, developing and maintaining style guides, and implementing best practices for content creation and management. Beyond mere grammar and syntax, we expect you to critically evaluate content for accuracy, completeness, usability, and adherence to our brand voice. This role offers the unique opportunity to directly impact user adoption and satisfaction by making our cutting-edge technology truly accessible and understandable to everyone. If you thrive in a collaborative environment where your contributions directly enhance the user experience and product success, we encourage you to apply.
Advertisement
Key Responsibilities
- Develop, write, and edit high-quality technical documentation for various software products, targeting both technical and non-technical audiences.
- Collaborate cross-functionally with software engineers, product managers, and subject matter experts (SMEs) to gather information and ensure technical accuracy.
- Maintain and enforce documentation standards, style guides, and terminology to ensure consistency and clarity across all materials.
- Perform comprehensive content reviews, including copy editing, proofreading, and structural editing, to enhance readability and ensure grammatical correctness.
- Manage the documentation lifecycle, from initial draft through review, publication, and ongoing maintenance.
- Integrate user feedback and analytics to continuously improve documentation quality and user experience.
- Contribute to the development of information architecture and content strategy for our documentation platforms.
- Stay updated on industry best practices for technical communication and documentation tools.
Required Skills
- Proven experience as a Software Documentation Editor or Technical Writer.
- Exceptional written and verbal communication skills in English, with a strong command of grammar, style, and tone.
- Proficiency in documentation authoring tools (e.g., Confluence, Markdown, Git, Sphinx, Readthedocs).
- Ability to quickly grasp complex technical concepts and translate them into clear, concise, and user-friendly documentation.
- Strong attention to detail and organizational skills.
- Experience working in an agile software development environment.
- A portfolio of documentation samples demonstrating your editing and writing capabilities.
Preferred Qualifications
- Bachelor's degree in Technical Communication, English, Computer Science, or a related field.
- Familiarity with DITA or other XML-based authoring environments.
- Experience with content management systems (CMS) and knowledge base platforms.
- Understanding of API documentation best practices (e.g., OpenAPI/Swagger).
- Basic knowledge of programming languages (e.g., Python, Java, JavaScript) to better understand code examples.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and wellness benefits.
- Generous annual leave and flexible work arrangements.
- Opportunities for professional development and continuous learning.
- A collaborative and supportive work environment.
- Company-sponsored team building events and social activities.
- Relocation assistance to Pulau Ubin for eligible candidates (subject to terms).
How to Apply
Interested candidates are invited to submit their detailed resume, cover letter, and a link to their online portfolio (or attach relevant documentation samples) by clicking on the application link below. Please highlight your experience in software documentation editing and your approach to translating complex technical information for diverse audiences.
