About Company
TELUS is a dynamic and innovative world-leading communications and information technology company, driven by a desire to improve the lives of Canadians. We connect millions of people and businesses with our advanced network and technology solutions, including high-speed internet, TV, wireless, smart home, and leading-edge healthcare services. With a mission to put customers first and a commitment to giving back to the communities we serve, TELUS is more than just a service provider – we are a force for good. Our culture is built on collaboration, growth, and pushing the boundaries of what’s possible, empowering our team members to deliver meaningful outcomes and drive digital transformation. We believe in harnessing technology to create a healthier, safer, and more connected world. Join our award-winning team and contribute to building the future of connectivity and innovation.
Job Description
Join TELUS, a leading force in Canadian telecommunications and technology, as a Software Testing Support Trainee and embark on a rewarding career journey in the dynamic world of software quality assurance. This entry-level position is meticulously designed for individuals passionate about technology, eager to learn, and committed to ensuring the highest standards of software excellence. As a key member of our Queensborough team, you will receive comprehensive training and mentorship, providing you with the foundational skills and practical experience needed to thrive in the tech industry.
In this role, you will play an integral part in our software development lifecycle, working closely with experienced Quality Assurance (QA) engineers and development teams. Your primary focus will be on learning and assisting with the rigorous testing of our innovative software solutions, ensuring they are robust, reliable, and user-friendly before reaching our customers. You will gain hands-on experience in executing detailed test plans, meticulously documenting your findings, and actively participating in the identification and reporting of software defects. This is an unparalleled opportunity to build a solid career foundation, contribute to impactful projects, and grow within a company that values innovation, collaboration, and continuous improvement.
We are looking for a proactive, detail-oriented individual with a keen interest in problem-solving and a strong desire to understand how software works. While prior professional experience in software testing is not required, a foundational understanding of technology principles, coupled with excellent analytical and communication skills, will set you up for success. TELUS is committed to fostering a diverse and inclusive environment where every team member is empowered to learn, grow, and make a significant contribution. If you’re ready to launch your career in software quality assurance with a company that truly makes a difference in millions of lives, we encourage you to apply. Your journey to becoming a software quality professional starts here, with access to cutting-edge tools, best practices, and a supportive team dedicated to your development. This role offers the perfect stepping stone for someone aspiring to a career in quality assurance, software development, or IT operations.
Key Responsibilities
- Execute pre-defined test cases across various software platforms and applications.
- Document and report software defects, anomalies, and inconsistencies with clear, concise details.
- Collaborate with senior QA engineers and development teams to understand software requirements and features.
- Assist in the creation and maintenance of test documentation, including test plans and test scripts.
- Learn and apply different testing methodologies, tools, and processes.
- Support the setup and maintenance of test environments.
- Participate in team meetings and contribute to continuous improvement initiatives within the QA process.
Required Skills
- Strong analytical and problem-solving abilities.
- Exceptional attention to detail and thoroughness.
- Basic understanding of the software development lifecycle (SDLC).
- Excellent written and verbal communication skills.
- Proficiency with standard office software (e.g., Microsoft Office Suite or Google Workspace).
- High level of curiosity and eagerness to learn new technologies and processes.
- Ability to work effectively both independently and as part of a team.
Preferred Qualifications
- Diploma or degree in Computer Science, Information Technology, or a related technical field.
- Familiarity with any defect tracking systems (e.g., Jira, Bugzilla) from academic projects or personal use.
- Basic understanding of programming logic or scripting.
- Exposure to Agile development methodologies.
- Any personal projects demonstrating an interest in technology or problem-solving.
Perks & Benefits
- Comprehensive health and wellness benefits package.
- Paid time off and flexible work options.
- Extensive training and professional development opportunities.
- Mentorship programs to support career growth.
- Employee discounts on TELUS products and services.
- Opportunities for career advancement within a large, innovative company.
- A supportive and inclusive work environment.
How to Apply
To apply for this exciting entry-level opportunity, please click on the application link below. We encourage you to submit a resume that highlights your passion for technology and any relevant academic or personal projects. We look forward to reviewing your application!