About Company
G4S Moçambique, a proud part of Allied Universal, stands as a global leader in integrated security solutions and facility management. With a robust and extensive presence across Mozambique, we are deeply committed to ensuring unparalleled safety, operational excellence, and complete peace of mind for our diverse clientele. Our comprehensive expertise spans critical areas including highly trained security personnel, cutting-edge security systems, secure cash solutions, and a wide array of facility services, notably encompassing meticulous event management and sophisticated venue support. We are steadfast in our mission to foster a safe, efficient, and dynamic environment, empowering every employee to make a tangible and significant difference in the communities we proudly serve. Joining G4S Moçambique means becoming an integral part of a worldwide team that profoundly values integrity, groundbreaking innovation, and an unwavering commitment to both customer satisfaction and continuous employee growth.
Job Description
Are you a highly organized individual with a passion for large-scale events, meticulous logistics, and creating seamlessly positive experiences for thousands? G4S Moçambique is actively seeking a dedicated, proactive, and detail-oriented Stadium Operations Assistant to augment our dynamic and essential team in Maputo. This pivotal role is central to supporting the efficient, safe, and effective operation of various high-profile events and the daily activities within prominent sporting and entertainment venues across the city. As a Stadium Operations Assistant, you will play an instrumental role in ensuring that all operational facets run with utmost smoothness and precision, spanning from the intricate pre-event setup stages to the comprehensive post-event breakdown procedures. Your commitment will be vital in maintaining an exceptionally high standard of safety, cleanliness, and overall visitor satisfaction. You will work in close, collaborative proximity with our experienced security teams, diligent facility management staff, and diverse event organizers, directly contributing to crafting a positive, memorable, and secure experience for all attendees. This position offers truly flexible scheduling options, thoughtfully designed to accommodate the varied and dynamic timelines inherent in event management, making it an ideal opportunity for highly motivated individuals seeking a stimulating and fast-paced work environment that skillfully balances significant professional responsibility with crucial personal flexibility. Your direct contributions will unequivocally impact the triumphant success of high-profile events and significantly bolster the overall reputation of the esteemed venues we proudly manage. We are specifically searching for someone who is exceptionally detail-oriented, possesses superior communication skills, and thrives robustly in a fast-paced, highly collaborative, and team-oriented atmosphere.
Key Responsibilities
- Assist diligently in the comprehensive preparation and meticulous setup of stadium facilities for a wide range of events, including precise seating arrangements, strategic signage placement, and accurate equipment positioning.
- Proactively monitor and assess venue conditions rigorously before, during, and after events, promptly reporting any maintenance issues, safety concerns, or operational deficiencies to relevant personnel.
- Provide crucial support for event day operations, which includes effectively directing patrons, managing complex access control points with precision, and offering general assistance to ensure a smooth flow.
- Liaise effectively and collaboratively with security personnel, emergency services, and other essential venue staff to ensure coordinated, rapid, and highly effective responses to any incidents or emergencies.
- Contribute actively to maintaining the highest standards of cleanliness and orderliness across all stadium areas, encompassing public spaces, exclusive locker rooms, and critical operational zones.
- Assist with the accurate inventory management of all operational supplies, equipment, and resources, ensuring their availability and proper use.
- Participate actively in all post-event breakdown and comprehensive clean-up activities, ensuring venues are restored to their pristine state efficiently.
- Adhere strictly and consistently to all company policies, stringent safety protocols, and specific venue regulations at all times.
- Provide exceptional, courteous, and professional customer service to all visitors, athletes, event organizers, and stakeholders.
- Perform other essential operational duties and tasks as specifically assigned by the Facilities Manager or Event Manager.
Required Skills
- Proven and demonstrated ability to work effectively and efficiently in a fast-paced, highly dynamic, and demanding event environment.
- Strong organizational skills, meticulous attention to detail, and a proactive problem-solving approach.
- Excellent verbal communication, strong interpersonal skills, and the ability to work collaboratively within a team.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as dictated by event schedules and operational needs.
- Basic proficiency in Microsoft Office Suite (Word, Excel) for reporting and administrative tasks.
- Physical stamina and capacity to stand, walk extensively, and safely lift moderate weights (up to 20kg) for extended periods.
- Professional fluency in Portuguese (both verbal and written) is essential for effective communication in Maputo.
Preferred Qualifications
- Previous experience in event management, large-scale facility operations, or a dedicated customer service role, ideally within a stadium, arena, or major public venue setting.
- Foundational knowledge of basic first aid procedures and emergency response protocols.
- Familiarity with local and national health and safety regulations pertinent to public venues and large gatherings.
Perks & Benefits
- Competitive salary package commensurate with experience and performance-based incentives.
- Significant opportunities for professional development, continuous learning, and clear career growth pathways within a leading global organization.
- Comprehensive health and wellness programs designed to support employee well-being.
- Access to an employee assistance program offering confidential support and resources.
- A dynamic, challenging, and highly supportive work environment that values teamwork and initiative.
- Valuable exposure to high-profile national and international events and a diverse range of complex operational challenges.
- Flexible scheduling options designed to promote a healthy and sustainable work-life balance.
How to Apply
If you are ready to embrace this exciting challenge, contribute significantly to the success of G4S Moçambique, and build a rewarding career in event operations, we strongly encourage you to apply today! Please click on the application link below to submit your comprehensive resume and a compelling cover letter. Ensure your application clearly highlights your relevant experience, transferable skills, and articulates why you are the ideal candidate for this integral role. We eagerly look forward to reviewing your application and potentially welcoming you to our dedicated team.