About Company
Exciting opportunities await at Career.zycto, a dynamic and forward-thinking organization dedicated to optimizing operational efficiency and fostering a supportive work environment. We believe that meticulous planning and strong internal coordination are the bedrock of success, especially in a fast-paced setting. For a Staff Scheduling Coordinator, Career.zycto offers a stimulating platform where your organizational prowess and attention to detail will directly contribute to our smooth daily operations and the overall satisfaction of our team members. Join us in shaping an environment where precision meets productivity.
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Job Description
We are seeking a highly organized and detail-oriented Staff Scheduling Coordinator to join our growing team in GRA Ilorin. This pivotal role is crucial for ensuring optimal operational flow and employee satisfaction across our various departments. The Staff Scheduling Coordinator will be the backbone of our resource allocation, meticulously planning and managing staff schedules to meet operational demands while adhering to labor laws and company policies. This is a dynamic position for a professional who thrives in a fast-paced environment and possesses exceptional problem-solving skills.
You will collaborate closely with various department heads, team leaders, and individual staff members to create fair, efficient, and cost-effective schedules that balance business needs with employee availability and preferences. Your expertise will directly impact our ability to deliver seamless services and maintain high productivity levels, minimizing disruptions and maximizing efficiency. Beyond just allocating shifts, you will play a vital role in anticipating future staffing needs, managing time-off requests, and resolving scheduling conflicts with tact and fairness. We are looking for someone who can proactively identify potential staffing issues and implement creative, timely solutions to prevent disruptions. This position offers a unique opportunity to contribute significantly to our operational excellence and employee well-being, making a tangible difference in our daily success. If you are passionate about organization, people-centric, and ready to take on a pivotal role in a growing organization committed to its people and processes, we encourage you to apply.
Key Responsibilities
- Develop and maintain comprehensive staff schedules, ensuring adequate coverage for all operational periods and projects.
- Process and manage time-off requests, shift changes, and leave requests in accordance with company policies and legal requirements.
- Proactively identify potential staffing shortages or excesses and propose solutions to maintain optimal staffing levels.
- Communicate schedules effectively to all staff members, ensuring clarity and addressing any questions or concerns promptly.
- Collaborate with department managers to understand staffing needs, operational goals, and employee availability.
- Ensure compliance with labor laws, collective bargaining agreements (if applicable), and company policies in all scheduling decisions.
- Maintain accurate records of employee work hours, attendance, and leave using designated scheduling software or systems.
- Resolve scheduling conflicts and emergencies efficiently and fairly, minimizing disruption to operations.
- Prepare and present regular reports on staffing metrics, schedule adherence, and attendance patterns.
- Assist in the onboarding process by ensuring new hires are integrated into the scheduling system promptly.
Required Skills
- Proven experience in staff scheduling or a similar coordination role (minimum 2-3 years).
- Exceptional organizational and time management skills.
- High level of attention to detail and accuracy.
- Proficiency in scheduling software (e.g., When I Work, Homebase, Deputy, or similar) and Microsoft Office Suite (Excel, Word).
- Strong communication and interpersonal skills, with the ability to interact effectively with all levels of staff.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Excellent problem-solving and decision-making abilities.
- Understanding of basic labor laws and scheduling best practices relevant to Nigeria.
Preferred Qualifications
- Bachelor's degree in Business Administration, Human Resources, or a related field.
- Experience in a healthcare, logistics, or service-oriented industry.
- Familiarity with local labor regulations in Kwara State, Nigeria.
- Certification in Human Resources (e.g., CIPM) or project management.
- Ability to analyze data and make data-driven scheduling decisions for optimal resource allocation.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and training.
- A collaborative, inclusive, and supportive work environment.
- Paid time off and holidays.
- Pension scheme contributions.
- Modern office facilities in a prime location.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant scheduling experience, organizational skills, and any specific software proficiencies. We look forward to reviewing your application!
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