About Company
At Career.zycto, we believe that efficient workforce deployment is the cornerstone of operational success. We are a dynamic firm dedicated to optimizing human capital for our diverse clientele, ensuring seamless integration and peak productivity. For a Staff Scheduling Coordinator, this means joining an environment where your organizational prowess directly translates into impactful outcomes. You will be instrumental in fostering smooth operations, enjoying the challenge of complex problem-solving, and contributing significantly to our clients’ strategic goals through meticulous planning and execution. We offer a vibrant workplace where your expertise is valued and continually developed.
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Job Description
The Staff Scheduling Coordinator plays a pivotal role in ensuring the efficient allocation of human resources to meet operational demands and client needs. This position requires a highly organized, detail-oriented, and proactive individual capable of managing complex scheduling requirements across various teams or departments. As the central point for all staffing logistics, you will be instrumental in maintaining optimal staffing levels, minimizing overtime, and ensuring compliance with labor laws and company policies, all while prioritizing employee satisfaction and operational efficiency.
This is more than just slotting names into a calendar; it’s about strategic foresight, problem-solving, and effective communication. You will be responsible for developing, implementing, and managing robust scheduling systems, adapting quickly to unforeseen changes, and communicating clearly with all stakeholders. A successful Staff Scheduling Coordinator acts as the backbone of workforce management, ensuring that the right people are in the right place at the right time, every time. You will leverage scheduling software and analytical tools to forecast staffing needs, identify potential conflicts, and propose solutions that support both business objectives and employee well-being.
Your day-to-day will involve a blend of routine scheduling tasks, urgent adjustments, and proactive planning. You will collaborate closely with department heads, HR, and individual staff members to understand their availability, skill sets, and preferences, integrating this information into comprehensive schedules. The ability to anticipate challenges, such as peak demands, absenteeism, or special projects, and to develop contingency plans will be crucial. This role offers the opportunity to make a tangible impact on productivity, employee morale, and ultimately, the success of the organizations we support. If you thrive in a fast-paced environment, possess exceptional organizational skills, and are passionate about creating streamlined, equitable, and effective staffing solutions, we encourage you to apply. Join Career.zycto and become a vital link in our commitment to operational excellence.
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Key Responsibilities
- Develop and manage comprehensive staff schedules, ensuring adequate coverage and adherence to operational requirements and budget constraints.
- Utilize scheduling software and tools to optimize resource allocation and forecast future staffing needs.
- Communicate schedules effectively to all staff members and address any scheduling conflicts or requests in a timely and professional manner.
- Monitor staff attendance and punctuality, promptly addressing discrepancies and escalating issues as necessary.
- Ensure compliance with labor laws, company policies, and collective bargaining agreements (if applicable) in all scheduling decisions.
- Collaborate with department managers and HR to understand staffing requirements, employee availability, skills, and preferences.
- Maintain accurate records of employee work hours, absences, and leaves for payroll and reporting purposes.
- Prepare regular reports on staffing levels, overtime usage, and scheduling efficiency.
- Implement contingency plans for unexpected absences, emergencies, or sudden increases in demand.
- Continuously evaluate and improve scheduling processes and procedures to enhance efficiency and effectiveness.
Required Skills
- Proven experience in a staff scheduling or coordination role.
- Exceptional organizational and time management skills.
- Proficiency in using scheduling software and Microsoft Office Suite (Excel, Word, Outlook).
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to work effectively under pressure and manage multiple priorities.
- High level of attention to detail and accuracy.
- Demonstrated ability to maintain confidentiality and handle sensitive information.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience in a fast-paced environment, such as healthcare, logistics, or a service industry.
- Familiarity with Nigerian labor laws and regulations.
- Certification in HR or workforce management.
- Experience with workforce management systems (WFM).
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health insurance package.
- Professional development and training opportunities.
- Paid time off and holidays.
- Positive and collaborative work environment.
- Opportunities for career growth within a dynamic organization.
- Employee wellness programs.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience in staff scheduling and coordination. We look forward to reviewing your application.
