About Company
Embark on a rewarding career journey with Career.zycto, a rapidly growing retail enterprise dedicated to elevating the customer experience. We champion a dynamic, inclusive environment where passion for service meets unparalleled opportunity. For an entry-level Store Sales Support Associate, this means hands-on training, direct customer interaction, and the chance to contribute meaningfully to our team’s success in Dubai’s vibrant market. Join us and discover a supportive culture committed to your professional development and helping you build a strong foundation in the retail industry.
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Job Description
Are you eager to kickstart your career in retail, bringing enthusiasm and a service-oriented mindset to a thriving team? Career.zycto is actively seeking a motivated and energetic Store Sales Support Associate to join our vibrant location in Al Khail Heights, Dubai. This entry-level position is your gateway to developing essential retail skills, gaining hands-on experience, and becoming an integral part of our customer-focused operations. We’re looking for individuals who are not just looking for a job, but a place to build a foundation for a successful career.
In this dynamic role, you will be the welcoming face of our store, playing a crucial part in ensuring every customer enjoys an phenomenal shopping experience. You’ll be responsible for more than just transactions; you’ll be a guide, a problem-solver, and a key contributor to our store’s overall success and positive atmosphere. Your daily activities will involve greeting customers with a warm smile and approachable demeanor, actively listening to their needs and inquiries, and providing accurate, helpful information about our diverse range of products and services. You’ll also expertly assist our dedicated sales team by meticulously maintaining the sales floor’s appearance, ensuring all products are immaculately presented, well-stocked, and attractively displayed. Furthermore, you will play a vital role in inventory management, helping with stock counts, receiving shipments, and organizing back-of-house areas, all of which contribute to a smooth and efficient retail operation.
We believe in nurturing talent and fostering growth from within. As a Store Sales Support Associate, you will receive comprehensive training meticulously designed to equip you with extensive product knowledge, foundational sales techniques, and crucial operational proficiencies. This is an incredible opportunity to learn the intricacies of retail from the ground up, develop strong interpersonal and communication skills, and set a clear trajectory for future professional advancement within Career.zycto. If you’re passionate about delivering outstanding customer service, thrive in a fast-paced and engaging environment, and are ready to contribute your energy to a collaborative team that genuinely values every member’s input, we strongly encourage you to apply. Come grow with us and make a tangible, positive impact on our customers’ satisfaction and our brand’s esteemed reputation in the bustling Dubai market.
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Key Responsibilities
- Greet and welcome customers to the store with a friendly and positive attitude.
- Assist customers by answering questions, providing product information, and directing them to desired items.
- Maintain the cleanliness and organization of the sales floor, displays, and fitting rooms.
- Support sales associates by ensuring products are well-stocked, neatly arranged, and properly priced.
- Assist with inventory tasks, including receiving shipments, unboxing, labeling, and organizing stockroom items.
- Operate Point-of-Sale (POS) systems for accurate transaction processing, including cash, card, and mobile payments.
- Handle customer returns and exchanges in accordance with company policies.
- Help resolve minor customer inquiries or escalate complex issues to appropriate staff members.
- Contribute to a positive team environment by collaborating with colleagues and management.
- Adhere to all company policies, procedures, and safety guidelines.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation and a desire to help others.
- Ability to work effectively in a team-oriented environment.
- Basic computer literacy for POS systems and inventory management.
- A proactive and positive attitude with a strong work ethic.
- Ability to stand for extended periods and lift/move merchandise up to 10 kg.
- Attention to detail and accuracy in all tasks.
Preferred Qualifications
- High school diploma or equivalent.
- Prior exposure to a retail or customer service environment (e.g., volunteer work, part-time job).
- Fluency in English and conversational Arabic is a plus.
- Familiarity with various payment methods and POS software.
Perks & Benefits
- Competitive entry-level salary.
- Comprehensive health insurance package.
- Opportunities for professional development and career advancement within Career.zycto.
- Employee discounts on company products.
- A vibrant, supportive, and inclusive team culture.
- Paid annual leave and public holidays.
How to Apply
Eager to start your journey with Career.zycto? Click on the application link below to submit your resume and cover letter. We look forward to reviewing your application!
