About Company
Winners Supermarket is one of the leading and most trusted supermarket chains in Mauritius, renowned for its unwavering commitment to quality products, competitive pricing, and delivering an exceptional shopping experience. With a robust network of stores strategically located across the island, Winners has proudly served Mauritian households for decades, offering an extensive range of fresh produce, essential pantry staples, and diverse household goods. At Winners, we believe our success is built on the dedication of our people. We foster a friendly, dynamic, and inclusive work environment where every team member is valued, supported, and provided with opportunities for professional growth and development. Join our dedicated team and become an integral part of our mission to serve the community with excellence and contribute to a beloved national brand.
Job Description
Are you an energetic, customer-focused, and detail-oriented individual eager to kickstart or advance your career in the vibrant retail sector? Winners Supermarket in Curepipe is actively seeking motivated and proactive Supermarket Staff to join our dynamic and welcoming team. This pivotal role primarily focuses on efficiently managing cashier operations and meticulously handling stock management, making you an essential part of our daily store operations. In this engaging dual-role position, you will be at the heart of ensuring a seamless, pleasant, and efficient shopping experience for our valued customers, while simultaneously maintaining optimal stock levels and an impeccably organised sales floor. This opportunity is ideally suited for someone who thrives in a fast-paced retail environment, possesses excellent interpersonal and communication skills, and is deeply committed to accuracy, efficiency, and exceptional service. You will be responsible for accurately processing customer transactions, handling various payment methods including cash and card, and providing friendly, helpful assistance at the checkout counters. Concurrently, you will play a crucial role in the entire stock lifecycle, from receiving and verifying deliveries to replenishing shelves, rotating merchandise to ensure freshness, and contributing to accurate inventory management across various departments. If you are passionate about delivering outstanding customer service, have a keen eye for detail, and are eager to contribute to a well-run and thriving retail environment, we strongly encourage you to apply and become a part of the Winners family!
Key Responsibilities
- Operate POS systems and cash registers accurately and efficiently, processing all customer transactions.
- Handle cash, credit/debit card payments, and other forms of tender, ensuring proper reconciliation at shift end.
- Provide exceptional customer service, assisting shoppers with product inquiries, locating items, and resolving issues professionally.
- Receive, unload, and inspect incoming merchandise, ensuring accuracy against delivery notes.
- Efficiently stock shelves, display racks, and promotional areas, adhering to merchandising guidelines and planograms.
- Monitor stock levels, identify low stock, and assist in preparing replenishment orders.
- Perform regular stock rotation (FIFO – First-In, First-Out) to ensure product freshness and minimize waste.
- Maintain a clean, organized, and visually appealing sales floor and checkout area.
- Assist with inventory counts and stock audits as required.
- Ensure compliance with all store policies, health, and safety regulations.
- Collaborate effectively with team members to ensure smooth store operations and achieve sales targets.
Required Skills
- Excellent customer service and communication skills.
- Basic mathematical aptitude for handling transactions and counting change.
- Ability to work effectively in a team-oriented environment.
- Strong attention to detail and accuracy.
- Physical stamina to stand for extended periods, lift moderate weights (up to 20kg), and perform repetitive tasks.
- Reliability and punctuality.
Preferred Qualifications
- Previous experience in a retail, supermarket, or customer service role.
- Familiarity with POS systems and inventory management basics.
- A secondary school certificate (Form V / SC or equivalent).
- Ability to converse in both English and French/Creole.
Perks & Benefits
- Competitive salary package.
- Comprehensive health and wellness benefits.
- Employee discount on purchases.
- Opportunities for professional development and career advancement within a leading retail group.
- A supportive and friendly work environment.
- Annual leave and public holiday benefits.
How to Apply
If you are eager to join a dynamic team and contribute to a leading supermarket chain, please click on the application link below to submit your resume and cover letter. Ensure your application highlights your relevant experience in customer service, retail, or stock management. We look forward to reviewing your application!