About Company
Pioneering talent acquisition for a digital-first world, Career.zycto leverages cutting-edge technology to connect top-tier professionals with leading organizations. For a Technical Documentation Specialist, this means joining a team where precision, clarity, and innovation are paramount. You’ll thrive in an environment that values meticulous information architecture, enabling our internal teams to operate seamlessly and our external communications to shine. We are committed to fostering a culture of continuous learning and excellence, ensuring our documentation reflects the high standards of our technological advancements.
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Job Description
Career.zycto is seeking an experienced and meticulous Technical Documentation Specialist to join our growing team in the vibrant Frankfurt Airport Area. In this crucial full-time role, you will be instrumental in creating, maintaining, and enhancing comprehensive technical documentation that supports our innovative recruitment platforms and internal systems. As a Technical Documentation Specialist, you will transform complex technical information into clear, concise, and user-friendly content for various audiences, including software developers, system administrators, internal stakeholders, and end-users.
Your expertise will bridge the gap between our engineering, product, and operations teams, ensuring that our technical processes, APIs, software functionalities, and operational procedures are thoroughly documented and easily accessible. This position requires a proactive individual with a keen eye for detail, exceptional writing skills, and a strong understanding of complex technical concepts. You will be responsible for developing and implementing documentation standards, optimizing information architecture, and contributing to the overall knowledge management strategy of the company. If you are passionate about clarity, precision, and empowering users through well-structured documentation, we encourage you to apply. This is an unparalleled opportunity to significantly impact how technical knowledge is shared and consumed within a dynamic, technology-driven recruitment firm, contributing directly to our operational efficiency and product success.
Key Responsibilities
- Develop, write, and edit high-quality technical documentation, including user manuals, API guides, system specifications, release notes, process flows, and internal knowledge base articles.
- Collaborate closely with product managers, software engineers, QA specialists, and other subject matter experts to gather information and ensure accuracy and completeness of content.
- Translate complex technical concepts into easily understandable language for both technical and non-technical audiences.
- Establish and maintain documentation standards, templates, and style guides to ensure consistency and quality across all technical content.
- Manage and maintain documentation repositories, ensuring content is up-to-date, organized, and easily searchable.
- Conduct regular reviews and updates of existing documentation to reflect product enhancements, changes in functionality, and evolving best practices.
- Proactively identify documentation needs and propose solutions to improve information accessibility and usability.
- Participate in product development cycles to ensure documentation efforts are integrated from the initial stages.
Required Skills
- Proven experience as a Technical Writer or Documentation Specialist in a technology-driven environment.
- Exceptional written and verbal communication skills in English, with a strong command of grammar, style, and syntax.
- Ability to quickly grasp complex technical concepts and present them clearly and accurately.
- Proficiency with documentation tools (e.g., Confluence, Jira, Git, Markdown, DITA, Sphinx, Oxygen XML, Adobe FrameMaker).
- Familiarity with Agile development methodologies.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively in a fast-paced team environment.
Preferred Qualifications
- Bachelor's degree in Technical Communication, Computer Science, Engineering, or a related field.
- Experience with API documentation tools (e.g., Swagger/OpenAPI).
- Familiarity with software development processes and terminology.
- Understanding of information architecture principles and content management systems.
- Basic knowledge of HTML, CSS, or other web technologies.
- Experience with version control systems like Git.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and wellness benefits.
- Generous paid time off and public holidays.
- Opportunities for professional development and continuous learning.
- Modern office environment with state-of-the-art tools and technologies.
- Complimentary snacks, beverages, and team lunches.
- Employee assistance program.
- Convenient location with excellent public transport links near Frankfurt Airport.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a cover letter detailing their relevant experience and why they are a great fit for Career.zycto. Please highlight your experience with technical documentation tools and your approach to transforming complex information.
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