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Technical Product Specialist, Flexible Schedule

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🏢 Career.zycto📍 Ancaster, Hamilton💼 Full-Time💻 Hybrid🏭 Software Development💰 CAD 70,000 - 90,000 per year

About Company

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Imagine a place where your technical acumen directly shapes the future of career development tools. Career.zycto is that innovator, a dynamic tech firm specializing in cutting-edge SaaS solutions that revolutionize recruitment and talent management. We empower businesses and individuals alike through smart, intuitive technology. As a Technical Product Specialist, you’ll find an environment ripe for growth, where your insights are valued, and your contributions drive tangible impact. We champion a culture of continuous learning, agile development, and work-life harmony, making Career.zycto the ideal launchpad for your expertise.

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Job Description

Career.zycto is seeking an exceptional Technical Product Specialist to join our innovative team in Ancaster, Hamilton. This is a unique opportunity for a technically adept individual who thrives at the intersection of product development, technology, and market strategy, all within a flexible work framework. As a key player, you will be instrumental in translating complex technical capabilities into compelling product features, ensuring our offerings meet both user needs and business objectives.

In this role, you will bridge the gap between our engineering teams and our market-facing functions, including sales, marketing, and customer success. You will deeply understand our technical architecture and product roadmap, articulating technical nuances clearly to non-technical stakeholders while simultaneously gathering market intelligence to inform product enhancements. Your day-to-day will involve hands-on engagement with product backlogs, refining user stories, and providing technical leadership throughout the product lifecycle. The ‘Flexible Schedule’ aspect means we trust you to manage your time effectively, balancing collaborative sessions with focused individual work, ensuring deliverables are met while promoting a healthy work-life balance.

We are looking for someone who is not just a subject matter expert but also a proactive problem-solver with an analytical mindset. You will be expected to dive into data, analyze product performance, and identify areas for improvement or new opportunities. This position requires a blend of technical understanding, strategic thinking, and outstanding communication skills. If you are passionate about building impactful software, enjoy a dynamic environment, and are eager to contribute to a company that values innovation and flexibility, we encourage you to apply. Join Career.zycto and help us define the next generation of career solutions.

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Key Responsibilities

  • Serve as the primary technical liaison between engineering, sales, marketing, and customer success teams.
  • Translate complex technical specifications and product features into clear, concise, and understandable language for various audiences.
  • Contribute to the product roadmap and strategy by providing technical insights and assessing feasibility of new features.
  • Manage and prioritize product backlogs, write detailed user stories, and define acceptance criteria in collaboration with development teams.
  • Conduct market research and competitive analysis to identify product opportunities and inform strategic decisions.
  • Provide technical support and training to internal teams (sales, marketing, customer success) on product functionalities and updates.
  • Analyze product performance data, gather user feedback, and identify areas for product improvement and optimization.
  • Assist in troubleshooting and resolving complex technical product issues, escalating as necessary.
  • Ensure technical documentation is accurate, up-to-date, and accessible.
  • Participate in agile ceremonies, including sprint planning, stand-ups, and retrospectives.

Required Skills

  • 3+ years of experience in product management, technical product ownership, or a similar technical role in a software environment.
  • Strong understanding of software development lifecycle (SDLC) and agile methodologies (Scrum, Kanban).
  • Proven ability to bridge communication gaps between technical and non-technical teams.
  • Excellent written and verbal communication skills, with a talent for simplifying complex technical concepts.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.
  • Proficiency with product management tools (e.g., Jira, Confluence, Asana).
  • Demonstrated problem-solving skills and a proactive approach to challenges.
  • Experience with API integrations, SaaS platforms, or cloud technologies.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
  • Product Owner or Scrum Master certification.
  • Experience in the HR Tech, EdTech, or Recruitment Technology industry.
  • Familiarity with UX/UI principles and design thinking methodologies.
  • Prior experience working in a flexible or remote/hybrid work environment.

Perks & Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Flexible work schedule and arrangements to support work-life balance.
  • Opportunities for professional development and continuous learning.
  • Collaborative and inclusive company culture.
  • Modern office space with amenities for collaborative work (hybrid model).
  • Employee assistance program.
  • Regular team-building events and social activities.

How to Apply

Ready to shape the future with Career.zycto? We invite you to bring your technical expertise and passion for product innovation to our team. Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications and learning more about how you can contribute to our success.

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