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Technical Product Specialist, Flexible Schedule

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🏢 Career.zycto📍 Queen West, Toronto💼 Full-Time💻 Hybrid🏭 Information Technology💰 $70,000 - $95,000 per year

About Company

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Are you a problem-solver who thrives at the intersection of technology and user experience? Career.zycto offers an invigorating environment where innovation is celebrated, and your contributions directly impact our cutting-edge product development. We are a dynamic tech firm deeply committed to fostering growth and providing a flexible work culture that respects personal commitments. Join a collaborative team where your insights as a Technical Product Specialist will shape future solutions, delivering exceptional value to our diverse client base. We believe in empowering our talent, making us the perfect launchpad for your expertise.

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Job Description

Career.zycto is actively seeking a highly motivated and adept Technical Product Specialist to join our innovative team in Queen West, Toronto, with the added advantage of a flexible schedule. This pivotal role is designed for an individual who excels at bridging the gap between intricate technical capabilities and strategic business objectives, ensuring our products not only meet but exceed user expectations. You will be instrumental in the end-to-end product lifecycle, from initial concept and detailed requirement gathering through to successful launch and ongoing optimization. This isn’t just a technical role; it’s a strategic position that requires a unique blend of technical expertise, business acumen, and exceptional communication skills. Our commitment to a flexible schedule reflects our understanding of modern work dynamics, empowering you to manage your personal and professional commitments seamlessly while still making a significant impact.

In this dynamic and collaborative environment, your flexible schedule empowers you to manage your work-life balance effectively, while still contributing significantly to our core product development. You will collaborate closely with engineering, design, design, sales, and marketing teams, translating complex technical specifications into clear, actionable insights for various stakeholders. Your day-to-day will involve diving deep into user needs, analyzing market trends, defining product features, and crafting compelling narratives around our solutions. We expect you to be a proactive problem-solver, anticipating challenges before they arise and driving innovative solutions that enhance product usability, performance, and market adoption. Your ability to dissect complex problems, articulate technical solutions simply, and influence cross-functional teams will be key to your success.

Beyond the technical deliverables, you will act as a product evangelist, providing crucial support for sales presentations, client demonstrations, and developing comprehensive product documentation that resonates with both technical and non-technical audiences. Your insights, derived from market research, competitive analysis, and direct customer feedback, will directly influence our product roadmap, ensuring we remain at the forefront of technological innovation. This role offers the unique opportunity to shape the future of our offerings, drive impactful changes, and contribute to a company culture that values innovation, collaboration, and personal growth. If you are passionate about technology, possess an analytical mind, and thrive in a collaborative setting that values autonomy and flexible working arrangements, Career.zycto offers the perfect platform for your talents to flourish. Join us in shaping the future of our product offerings and making a tangible impact on our users worldwide.

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Key Responsibilities

  • Gather and define detailed product requirements from various stakeholders, translating them into technical specifications.
  • Collaborate with engineering and design teams throughout the product development lifecycle to ensure timely and high-quality delivery.
  • Contribute to the product roadmap by conducting market research, competitive analysis, and customer feedback analysis.
  • Develop and maintain comprehensive product documentation, including user stories, use cases, and technical guides.
  • Support sales and marketing efforts by providing technical product expertise, training, and compelling demonstrations.
  • Act as the primary liaison between technical teams and non-technical departments, ensuring clear communication and alignment.
  • Participate in product testing and validation to ensure functionality, usability, and performance meet defined standards.
  • Monitor product performance post-launch, identifying areas for improvement and driving iterative enhancements.

Required Skills

  • 3+ years of experience in product management, product ownership, or technical product specialization.
  • Strong technical acumen with the ability to understand complex software systems and architectures.
  • Excellent communication skills, both written and verbal, capable of articulating technical concepts to diverse audiences.
  • Proficiency in Agile/Scrum methodologies and related tools (e.g., Jira, Confluence).
  • Demonstrated ability to manage product features from conception to launch.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Experience with API documentation, technical writing, or developer advocacy.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Engineering, Business, or a related technical field.
  • Certifications such as Certified Scrum Product Owner (CSPO) or Pragmatic Marketing.
  • Experience with cloud platforms (AWS, Azure, GCP) and SaaS products.
  • Familiarity with UX/UI principles and design thinking methodologies.
  • Prior experience in the [Specific Industry if applicable, e.g., FinTech, HealthTech] sector.

Perks & Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Flexible work schedule and hybrid work model.
  • Generous paid time off and holidays.
  • Opportunities for professional development and continuous learning.
  • Modern office space in the vibrant Queen West neighborhood.
  • Regular team-building events and social activities.
  • Wellness programs and employee assistance initiatives.

How to Apply

We are excited to hear from you! Please submit your resume and a compelling cover letter outlining your experience as a Technical Product Specialist and why you are an ideal fit for Career.zycto. Encourage applicants to click on the link below to apply for the job.

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