About Company
Are you passionate about translating complex technical information into accessible, engaging content? At Career.zycto, we believe that exceptional documentation is the cornerstone of user success and product adoption. We are a dynamic and innovative company deeply committed to fostering an environment where clarity and precision are paramount. Our team values diverse perspectives and empowers individuals to drive impactful solutions. Joining us means contributing to a culture that champions continuous learning and provides ample opportunities for professional growth in a collaborative setting, perfect for a dedicated Technical Writer.
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Job Description
Career.zycto is seeking an experienced and meticulous Technical Writer to join our growing team in Easton, Bristol. In this pivotal role, you will be responsible for creating, editing, and maintaining a wide range of technical documentation, including user manuals, training guides, online help content, and internal process documents. You will play a crucial part in ensuring our products and services are easily understood and effectively utilized by our diverse audience, from end-users to technical professionals.
We are looking for someone with a knack for transforming complex technical concepts into clear, concise, and engaging content. The ideal candidate will possess exceptional writing and editing skills, a strong understanding of information architecture, and the ability to work collaboratively with cross-functional teams, including product development, engineering, quality assurance, and customer support. You will be a champion for user experience, always striving to improve the accessibility and utility of our documentation. If you are passionate about clarity, accuracy, and empowering users through superior content, we encourage you to apply and help us shape the future of our documentation ecosystem.
Key Responsibilities
- Develop, write, and edit high-quality technical documentation, including user guides, training manuals, online help systems, FAQs, and API documentation.
- Collaborate closely with subject matter experts (SMEs), engineers, product managers, and other teams to gather information and ensure accuracy of content.
- Translate complex technical information into clear, concise, and user-friendly language for various target audiences.
- Maintain and update existing documentation to reflect product changes and enhancements.
- Adhere to established style guides, terminology, and branding standards to ensure consistency across all documentation.
- Identify opportunities for documentation improvement and implement best practices for content organization and delivery.
- Participate in product reviews and testing to ensure documentation accuracy and usability.
- Manage documentation projects from inception to completion, including planning, scheduling, and delivery.
- Conduct audience analysis and user research to tailor content effectively.
Required Skills
- Proven experience as a Technical Writer in a software or technology environment (minimum 3 years).
- Exceptional written and verbal communication skills, with a keen eye for detail and accuracy.
- Proficiency with documentation tools such as MadCap Flare, Confluence, Adobe FrameMaker, or similar.
- Strong ability to understand complex technical concepts and present them clearly and concisely.
- Experience with content management systems (CMS).
- Familiarity with Agile development methodologies.
- Ability to work independently and as part of a collaborative team.
- Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
Preferred Qualifications
- Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field.
- Experience with DITA or other XML-based authoring environments.
- Basic understanding of programming languages (e.g., Python, JavaScript) or API documentation.
- Experience creating multimedia content (e.g., video tutorials, infographics).
- Knowledge of UX principles and how they apply to technical documentation.
- Portfolio of relevant technical writing samples.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Generous pension scheme.
- Opportunities for professional development and continuous learning.
- Modern office environment in Easton, Bristol with excellent transport links.
- Collaborative and inclusive company culture.
- Flexible working hours to support work-life balance.
- Regular social events and team-building activities.
- 25 days annual leave plus bank holidays.
How to Apply
We are excited to hear from talented individuals eager to make an impact. If you meet the qualifications and are ready for a challenging yet rewarding role, please click on the link below to apply for this exciting opportunity.
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