About Company
Are you ready to join a vibrant team making a real impact in the BPO sector? Career.zycto is a dynamic and rapidly expanding business process outsourcing firm, dedicated to connecting businesses with their customers through innovative communication strategies. We pride ourselves on fostering a supportive and energetic work environment where every voice is heard and talent is nurtured. For a telemarketing agent, Career.zycto offers a springboard for professional growth, cutting-edge tools, and a culture that values strong communication skills and a results-oriented mindset. Join us and discover a career path filled with opportunities to excel and make a tangible difference for our diverse clientele.
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Job Description
Are you a natural conversationalist with a knack for persuasion and a desire to kickstart your career immediately? Career.zycto is actively seeking enthusiastic and driven Telemarketing Agents to join our dynamic team in Qidfa, Fujairah. This is an incredible opportunity for individuals who thrive in a fast-paced environment and are passionate about connecting with people to achieve tangible results.
As a Telemarketing Agent, you will be the front line of our client’s outreach efforts, playing a pivotal role in their growth and success. Your primary responsibility will involve making outbound calls to a carefully curated list of potential customers, introducing them to exciting products and services, and identifying their needs. You’ll engage in meaningful conversations, qualify leads, and skillfully navigate objections to schedule appointments or generate interest, directly contributing to our clients’ sales pipelines. We work with a diverse portfolio of clients across various industries, ensuring a broad and enriching experience for our agents.
We are looking for individuals who are not only articulate and confident on the phone but also possess a positive attitude, exceptional listening skills, and an unwavering commitment to meeting and exceeding targets. At Career.zycto, we believe in empowering our team members, providing comprehensive training to hone your communication techniques, product knowledge, and CRM proficiency. You’ll learn best practices in telemarketing, develop strong interpersonal skills, and gain invaluable experience in a competitive business environment. Our modern call center facilities are designed to foster productivity and a collaborative spirit.
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This role offers more than just a job; it’s a pathway to developing essential sales and communication expertise that can propel your career forward. You will work within a supportive team structure where collaboration and individual success are celebrated, and where your contributions are recognized. We foster a culture of continuous improvement and offer pathways for advancement into supervisory or specialized roles for top performers. If you’re eager to make an immediate impact, possess excellent verbal communication skills, and are ready to embark on a rewarding career journey with a company that values your drive and potential, then we want to hear from you! Join Career.zycto and become an integral part of our mission to deliver exceptional results for our clients, shaping your professional future along the way.
Key Responsibilities
- Make high-volume outbound calls to prospective clients and customers.
- Present products, services, and offers using compelling and informative scripts.
- Identify customer needs and qualify leads for further sales engagement.
- Overcome objections professionally and handle customer queries effectively.
- Schedule appointments, demos, or generate interest based on campaign objectives.
- Maintain detailed and accurate records of interactions and sales activities in CRM software.
- Achieve and consistently exceed daily, weekly, and monthly call and conversion targets.
- Adhere strictly to all company guidelines, policies, and quality standards.
- Collaborate with the sales and marketing teams to optimize lead generation strategies.
- Provide exceptional customer service and foster positive relationships.
Required Skills
- Excellent verbal communication skills in English.
- Strong persuasion and negotiation abilities.
- Active listening and problem-solving skills.
- High level of resilience, self-motivation, and a positive attitude.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to work independently and as an effective team member.
- Goal-oriented with a proven track record of meeting targets.
- Strong organizational and time management skills.
Preferred Qualifications
- Previous experience (6+ months) in telemarketing, call center, or sales.
- High school diploma or equivalent qualification.
- Familiarity with CRM software (e.g., Salesforce, HubSpot).
- Fluency in additional languages relevant to the UAE market (e.g., Arabic, Hindi, Tagalog).
- Experience working in a target-driven environment.
Perks & Benefits
- Competitive base salary with attractive performance-based incentives/commission.
- Comprehensive health insurance coverage.
- Paid time off and public holidays.
- Opportunities for professional development and continuous training.
- Clear pathways for career advancement and growth within the company.
- A vibrant, supportive, and collaborative work environment.
- State-of-the-art call center facilities.
- Employee recognition programs.
How to Apply
Eager to make an immediate impact? Click the application link below to submit your resume and cover letter directly. We look forward to reviewing your application!
