About Company
Ballard Power Systems is a world leader in the design, development, manufacture, and sale of proton exchange membrane (PEM) fuel cell products. Headquartered in Burnaby, British Columbia, we’re at the forefront of the clean energy revolution, powering a sustainable future for our planet. Our innovative fuel cell technology is deployed in a diverse range of applications, from heavy-duty motive (buses, trucks, rail, marine) to material handling and stationary power generation. We operate globally, collaborating with partners and customers across continents to deliver zero-emission solutions. Joining Ballard means becoming part of a passionate team dedicated to engineering excellence, environmental stewardship, and making a tangible impact on the world. We foster a culture of innovation, collaboration, and continuous improvement, providing our employees with opportunities to grow their careers and contribute to meaningful work that truly matters.
Job Description
Are you a highly organized individual with exceptional attention to detail and a passion for clear, accurate communication across diverse cultures? Ballard Power Systems, a global pioneer in clean energy solutions, is excited to seek a dedicated Translation Documentation Aide to join our dynamic team in Lougheed, Burnaby. This is a unique part-time opportunity offering flexible hours, ideal for a professional looking to contribute significantly within a hybrid work model that balances collaborative on-site presence with the convenience of remote work.
In this pivotal role, you will be instrumental in supporting our extensive technical documentation and localization efforts. As Ballard continues to expand its global footprint and accelerate the adoption of hydrogen fuel cell technology worldwide, the accurate and timely translation of our complex technical manuals, product specifications, marketing materials, and internal documents becomes paramount. Your work will directly ensure that our critical information is accessible, precise, and culturally relevant to our international partners, customers, and regulatory bodies.
Your primary focus will be to facilitate the seamless flow of documents through the translation lifecycle. This involves preparing source documents for external translation vendors, ensuring consistency in terminology, assisting with quality assurance checks on translated materials, and managing our growing translation memory and terminology databases. You will collaborate closely with our technical writing, engineering, marketing, and product development teams, acting as a crucial link in maintaining the integrity and quality of our global communications.
This position offers an invaluable opportunity to gain hands-on experience in the cutting-edge renewable energy sector and to develop specialized skills in localization project coordination and documentation management. If you possess a meticulous approach to tasks, thrive in a supportive yet challenging environment, and are eager to contribute to a company at the forefront of sustainable innovation while enjoying the benefits of flexible scheduling, we strongly encourage you to apply. Join us in powering the future, one perfectly translated document at a time.
Key Responsibilities
- Assist with the preparation and organization of various technical and corporate documents for translation, ensuring adherence to established guidelines and formats.
- Coordinate with internal technical writing, engineering, and marketing teams to clarify source content and address any translation-related queries.
- Liaise with external translation vendors to manage project timelines, deliver source files, and receive translated content.
- Perform initial quality assurance checks on translated materials, focusing on completeness, formatting, and adherence to company terminology and style guides.
- Maintain and update translation memory (TM) databases and terminology glossaries to ensure consistency across all localized content.
- Support the creation and revision of localization style guides and process documentation.
- Assist in the final formatting and desktop publishing (DTP) of localized documents for various platforms and outputs.
- Identify and suggest opportunities for process improvements within the documentation and translation workflow to enhance efficiency and quality.
- Participate in team meetings to provide updates on project status and discuss ongoing challenges or solutions.
Required Skills
- Excellent written and verbal communication skills in English, with a keen eye for grammar, punctuation, and style.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for document creation, data management, and correspondence.
- Strong organizational skills and an unwavering attention to detail, capable of managing multiple tasks simultaneously.
- Ability to quickly learn and adapt to new software, tools, and technical concepts.
- Basic understanding of documentation processes, content management, or the general principles of translation and localization.
- Comfortable working with technical information and complex concepts.
Preferred Qualifications
- Previous experience (e.g., internship, part-time role) in a documentation, administrative support, technical writing support, or translation-related role.
- Familiarity with Translation Management Systems (TMS) or Computer-Assisted Translation (CAT) tools (e.g., Trados, MemoQ, Smartling).
- Fluency or advanced proficiency in a second language relevant to Ballard's global markets (e.g., German, Chinese, Japanese, Korean).
- Post-secondary education or a degree/diploma in Linguistics, Technical Communication, Translation Studies, Communications, or a related field.
Perks & Benefits
- Flexible working hours to support work-life balance.
- Hybrid work model, blending on-site collaboration with remote flexibility.
- Opportunity to work with a global leader at the forefront of clean energy innovation.
- Engaging, collaborative, and inclusive work environment.
- Exposure to advanced technical documentation and localization best practices.
- Competitive hourly wage commensurate with experience.
- Professional development and learning opportunities within a growing industry.
How to Apply
Interested candidates are encouraged to submit their application through our official Ballard Power Systems careers portal. Please click the link below to apply directly. Ensure your resume highlights your relevant experience, skills, and your commitment to precision and cultural communication.