About Company
Embark on a fulfilling career journey with Career.zycto, a dynamic force dedicated to shaping futures and connecting burgeoning talent with unparalleled opportunities across diverse industries. We pride ourselves on identifying potential and fostering growth, providing a launchpad for individuals eager to make their mark. For a Travel Agent Assistant seeking a supportive environment with comprehensive training, Career.zycto is the ideal partner. We believe in investing in our people, offering the resources and mentorship needed to transform passion into professional excellence within the vibrant world of travel.
Job Description
Are you fascinated by travel and possess a natural knack for organisation and customer service? Career.zycto is thrilled to present an exciting entry-level opportunity for a dedicated and enthusiastic individual to join our team as a Travel Agent Assistant. This role is perfect for those eager to dive into the dynamic travel industry, offering comprehensive training to equip you with all the essential skills and knowledge needed to excel. No prior experience as a travel agent is required – we’re looking for potential, passion, and a commitment to learning!
As a Travel Agent Assistant, you will play a crucial supporting role in crafting unforgettable travel experiences for our clients. You’ll work closely with experienced travel agents, learning the intricacies of itinerary planning, booking various travel components, and providing exceptional pre- and post-travel support. This position is a fantastic stepping stone, providing hands-on experience in a fast-paced environment where every day brings new challenges and opportunities to grow. You’ll be instrumental in ensuring smooth operations, meticulously handling details, and contributing to the seamless execution of travel plans. If you are detail-oriented, have excellent communication skills, and are driven to provide outstanding service, then this is your chance to begin a rewarding career in travel. We offer a supportive team culture, a clear path for professional development, and the chance to turn your love for travel into a profession. Join us and discover where your journey can take you!
Key Responsibilities
- Assist senior travel agents with booking flights, accommodations, tours, and transportation.
- Research and gather information on various travel destinations, deals, and vendor offerings.
- Prepare detailed travel itineraries, proposals, and essential documents for clients.
- Respond to client inquiries via phone and email, providing excellent customer service.
- Process bookings, payments, and cancellations accurately and efficiently.
- Maintain organised client records and manage travel documentation.
- Support administrative tasks within the travel department as needed.
- Learn and adapt to new travel technologies and industry trends.
Required Skills
- Strong communication and interpersonal skills.
- Excellent organisational abilities and attention to detail.
- Proficiency in basic computer applications (e.g., MS Office Suite).
- A positive attitude and eagerness to learn.
- Ability to work effectively in a team environment.
- Problem-solving aptitude.
Preferred Qualifications
- High School Diploma or equivalent; a diploma in tourism or hospitality is a plus.
- Fluency in English and French (both written and spoken).
- A genuine passion for travel and exploring different cultures.
- Basic understanding of geography and world destinations.
Perks & Benefits
- Comprehensive on-the-job training and mentorship.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Employee discounts on travel (upon successful completion of training period).
- Health insurance benefits.
- Paid time off and holidays.
How to Apply
Ready to embark on a new adventure? We encourage all passionate and eager individuals to apply! Please click on the application link below to submit your resume and a brief cover letter outlining your interest in this role and why you believe you’re a great fit for Career.zycto. We look forward to reviewing your application!
