About Company
Join a forward-thinking agency where your passion for global exploration directly shapes client dreams. Career.zycto isn’t just about booking trips; it’s about crafting unforgettable experiences, from serene escapes to thrilling adventures. We believe the best travel consultants are those who are continuously learning and growing, which is why we foster an environment of professional development and innovation. If you’re a dedicated Travel Agent eager to transform aspirations into meticulously planned realities, you’ll thrive within our dynamic, client-centric team, leveraging cutting-edge tools to deliver unparalleled service and create truly memorable journeys. Your expertise will be celebrated here.
Advertisement
Job Description
Are you a seasoned travel enthusiast with an innate talent for meticulous planning and exceptional customer service? Career.zycto, a premier recruitment partner in the heart of Edinburgh, is actively seeking a passionate and detail-oriented Travel Agent to join a vibrant team dedicated to crafting bespoke travel experiences. This isn’t just a job; it’s an opportunity to turn travel aspirations into breathtaking realities for a diverse clientele.
As a Travel Agent specializing in Booking & Itineraries, you will be the architect of unforgettable journeys. Your primary responsibility will be to consult with clients, understanding their unique desires, preferences, and budgets, then expertly designing and booking personalized travel packages. This includes everything from flight and accommodation arrangements to ground transportation, activities, and comprehensive travel insurance. You will be expected to possess an extensive knowledge of global destinations, current travel trends, and an ability to navigate complex booking systems with ease.
We are looking for someone who can offer expert advice on visa requirements, health regulations, and local customs, ensuring a seamless and worry-free experience for every traveler. Your communication skills will be paramount, as you’ll be building rapport with clients, negotiating with suppliers, and providing ongoing support before, during, and after their trips. This role demands a high degree of accuracy, problem-solving abilities, and a proactive approach to anticipating client needs. If you are driven by a desire to deliver excellence and create lasting memories through travel, we encourage you to apply and become a vital part of a team that values innovation, expertise, and unparalleled client satisfaction.
Advertisement
Key Responsibilities
- Consult with clients to understand their travel needs, preferences, and budget.
- Design, customize, and book comprehensive travel itineraries including flights, accommodations, tours, transfers, and activities.
- Research and recommend destinations, travel routes, and packages that align with client requirements.
- Provide expert advice on travel regulations, visa requirements, health advisories, and local customs.
- Manage bookings, amendments, and cancellations efficiently and accurately.
- Negotiate competitive rates with airlines, hotels, and other travel suppliers.
- Process payments, issue tickets, and handle all necessary documentation.
- Resolve any travel-related issues or emergencies that may arise for clients.
- Maintain up-to-date knowledge of industry trends, destination information, and booking technologies.
- Build and maintain strong relationships with clients to encourage repeat business and referrals.
Required Skills
- Proven experience as a Travel Agent or similar role in the travel industry.
- In-depth knowledge of travel destinations, routes, and travel products (e.g., packages, cruises, car rentals).
- Familiarity with various GDS (Global Distribution Systems) and travel booking software (e.g., Amadeus, Sabre, Galileo).
- Exceptional customer service and communication skills.
- Strong organizational and time management abilities with keen attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent problem-solving and decision-making skills.
- A passion for travel and a commitment to continuous learning about new destinations.
Preferred Qualifications
- A diploma or degree in Travel, Tourism, Hospitality, or a related field.
- Certification from a recognized travel industry body (e.g., IATA, ABTA).
- Multilingual abilities are a plus.
- Experience with luxury travel or niche markets (e.g., adventure, eco-tourism).
- Established network of travel industry contacts.
Perks & Benefits
- Competitive salary with performance-based incentives.
- Opportunities for subsidized travel and familiarization trips.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday allowance.
- Professional development and continuous training opportunities.
- Dynamic and supportive work environment in a prime Edinburgh location.
- Employee assistance program.
- Company-sponsored social events.
- Pension scheme.
How to Apply
If you are ready to embark on an exciting career where you can turn travel dreams into reality, we encourage you to apply! Please click on the application link below to submit your resume and a cover letter detailing your experience and passion for travel. We look forward to reviewing your application.
