About Company
Are you driven by understanding human behavior and shaping intuitive digital experiences? At Career.zycto, we believe that exceptional products begin with profound user insights. We’re a dynamic, forward-thinking tech firm pushing the boundaries of innovative digital solutions. We champion a collaborative environment where UX researchers are central to product strategy, not just execution. If you thrive on transforming complex data into actionable design recommendations and want to see your work directly impact millions, Career.zycto offers the perfect stage for your expertise to shine. Join us in our vibrant Neukölln office and help us define the future.
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Job Description
Career.zycto is on an immediate hunt for an exceptional UX Researcher to join our growing product team in the heart of Neukölln, Berlin. As a UX Researcher, you will be the voice of our users, responsible for uncovering deep user needs, behaviors, and motivations that will inform and inspire the development of our next-generation digital products. This is a critical role that sits at the intersection of design, product, and engineering, requiring a curious mind, methodological rigor, and a passion for advocating for the user throughout the entire product lifecycle.
You will lead end-to-end research initiatives, from framing research questions and selecting appropriate methodologies to conducting studies, analyzing data, and presenting compelling, actionable insights. Your work will directly influence product roadmaps, feature prioritization, and design decisions, ensuring that Career.zycto continues to deliver intuitive, effective, and delightful experiences to our global user base. We are seeking someone who can not only execute research but also evangelize user-centered design principles across the organization, fostering a culture of empathy and data-driven decision-making. You will be instrumental in designing and implementing a comprehensive research strategy, identifying opportunities for both generative and evaluative research, and continuously optimizing our understanding of customer journeys.
This role demands a blend of analytical prowess, communication skills, and a genuine curiosity about human interaction with technology. You’ll be expected to navigate complex problem spaces, translate abstract business goals into researchable questions, and distill findings into strategic recommendations that resonate with diverse stakeholders. If you are a seasoned researcher with a proven track record of translating complex user behaviors into clear, strategic recommendations, and you’re ready to make an immediate impact within a fast-paced, innovative environment, we encourage you to apply. You’ll collaborate closely with product managers, designers, and engineers, bridging the gap between user problems and elegant solutions. This role offers the opportunity to work on challenging problems, utilize a wide array of research methods, and contribute significantly to a company that values innovation and user satisfaction above all else. Come shape the future of digital solutions with us, ensuring every product we ship is backed by robust user understanding!
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Key Responsibilities
- Plan, design, and execute a range of UX research studies (e.g., usability testing, interviews, surveys, field studies, diary studies, A/B testing analysis).
- Recruit participants and manage research logistics effectively.
- Analyze qualitative and quantitative data to identify user needs, pain points, and opportunities.
- Translate research findings into clear, actionable recommendations for product and design teams.
- Present insights to diverse stakeholders, including senior leadership, using compelling storytelling and visualization.
- Collaborate closely with product managers, designers, and engineers throughout the product development lifecycle.
- Contribute to the development and refinement of research best practices and methodologies within the team.
- Maintain a repository of research insights and make them accessible across the organization.
- Advocate for user-centered design principles and foster a culture of empathy.
Required Skills
- 5+ years of experience conducting UX research for digital products.
- Proficiency in a wide range of qualitative and quantitative research methods.
- Strong analytical skills with the ability to interpret complex data and extract meaningful insights.
- Excellent written and verbal communication skills in English, with the ability to articulate research findings clearly and persuasively.
- Experience with research tools (e.g., UserTesting, Qualtrics, SurveyMonkey, Figma/Miro for synthesis).
- Demonstrated ability to work independently and manage multiple research projects simultaneously.
- A portfolio showcasing relevant research projects and their impact.
- Strong empathy for users and a passion for improving user experiences.
Preferred Qualifications
- Master's or Ph.D. in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
- Experience working in an agile product development environment.
- Familiarity with data analytics tools (e.g., Google Analytics, Tableau) for triangulating research findings.
- Proficiency in German is a plus, but not mandatory.
- Experience with international user research.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Generous vacation policy and flexible working hours.
- Comprehensive health, dental, and vision insurance.
- Opportunity for professional development and continuous learning (conferences, courses).
- Modern office space in vibrant Neukölln with excellent transport links.
- Company-sponsored team events and social gatherings.
- Subsidized public transport ticket (e.g., Deutschlandticket contribution).
- Relocation support for international candidates.
- A collaborative, inclusive, and international work environment.
How to Apply
Ready to make an immediate impact? If you are a passionate UX Researcher looking for your next challenge, we encourage you to apply directly via the link below. Please include your resume, cover letter, and a link to your portfolio showcasing your research experience and impact.
