About Company
CBZ Holdings is a leading financial institution in Zimbabwe, committed to delivering innovative and comprehensive financial solutions across banking, insurance, and asset management. With a strong presence throughout the nation, including vital agricultural regions like Mashonaland Central, we are dedicated to fostering economic growth and empowering communities. Our commitment extends to creating a dynamic and inclusive work environment where talent thrives, and employees are encouraged to achieve their full potential. At CBZ, we believe in integrity, customer focus, innovation, and teamwork, driving our mission to be the preferred financial services provider in Zimbabwe and beyond. Join us in shaping the future of finance and making a tangible impact on the lives of many.
Job Description
Are you a highly organized, proactive, and technologically adept professional looking for an exciting opportunity to provide top-tier administrative support from a remote setting? CBZ Holdings is seeking a dedicated Virtual Executive Support Assistant to provide comprehensive administrative and operational support to our senior executives. This pivotal role is perfect for someone who excels in a fast-paced environment, possesses impeccable communication skills, and can anticipate needs before they arise. As a Virtual Executive Support Assistant, you will be an indispensable part of our executive team, ensuring seamless operations and enabling our leaders to focus on strategic initiatives. Your ability to manage intricate schedules, coordinate sophisticated virtual meetings, and handle confidential communications with utmost professionalism will be key to your success.
This role demands a meticulous eye for detail, exceptional time management, and the ability to handle confidential information with utmost discretion. You will be responsible for managing complex calendars, coordinating virtual meetings across different time zones, preparing insightful presentations, and handling professional correspondence. Your ability to leverage technology for efficient workflow management will be crucial. We are looking for an individual who can not only manage tasks but also contribute proactively to a positive and productive virtual executive support experience. You will act as a critical liaison, filtering communications and ensuring that executive time is optimized for high-value activities. If you are self-motivated, resourceful, and eager to contribute to a leading financial institution, we encourage you to apply. This is a unique opportunity to work remotely while being deeply integrated into the core operations of a dynamic and forward-thinking organization, playing a vital role in supporting our leadership’s vision and execution.
Key Responsibilities
- Manage and maintain complex executive calendars, including scheduling meetings, appointments, and coordinating travel arrangements (both virtual and physical for executives).
- Prepare and format professional documents, presentations, reports, and spreadsheets using MS Office Suite (Word, Excel, PowerPoint) to a high standard.
- Coordinate and organize virtual and in-person meetings, including agenda preparation, accurate minute-taking, and diligent follow-up on action items.
- Handle sensitive and confidential information with the utmost discretion and professionalism.
- Draft, proofread, and manage email correspondence, memos, and other communications on behalf of executives, ensuring clarity and accuracy.
- Conduct thorough research, compile relevant data, and prepare concise summaries for executive review and decision-making.
- Assist with various project management tasks, including tracking deadlines, monitoring progress, and coordinating with different departments.
- Process expense reports, manage invoices, and assist with basic financial administration duties.
- Act as a primary point of contact for internal and external stakeholders, filtering and prioritizing communications to executives.
- Develop and maintain an efficient and accessible electronic filing system for critical documents and information.
- Proactively identify potential administrative challenges and offer effective, timely solutions to maintain workflow efficiency.
- Assist with special projects and initiatives as assigned by executives, demonstrating flexibility and adaptability.
Required Skills
- Proven experience (minimum 3 years) as an Executive Assistant, Virtual Assistant, or similar senior administrative support role.
- Exceptional proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and virtual collaboration tools.
- Superior organizational and time management skills with the ability to prioritize tasks and manage multiple projects effectively.
- Excellent written and verbal communication skills in English, with a strong command of grammar and spelling.
- High level of discretion, integrity, and ability to handle confidential and sensitive information.
- Proactive problem-solver with strong critical thinking abilities and meticulous attention to detail.
- Ability to work independently and manage a significant workload in a remote environment.
- Demonstrated ability to anticipate needs and provide proactive support.
Preferred Qualifications
- Bachelor's degree in Business Administration, Communication, Office Administration, or a related field.
- Prior experience working in the financial services industry or a large corporate environment.
- Familiarity with project management software (e.g., Asana, Trello, Jira) and CRM systems.
- Advanced proficiency in presentation software and data visualization techniques.
Perks & Benefits
- Competitive monthly salary commensurate with experience.
- Significant opportunity for professional development and career growth within a leading financial institution.
- The flexibility and convenience of a fully remote work environment.
- Comprehensive health and wellness benefits package.
- Access to a supportive, collaborative, and results-driven team culture.
- Participation in employee wellness programs and initiatives.
- The chance to contribute to a dynamic and impactful industry.
How to Apply
Interested candidates are invited to apply by visiting the official CBZ Holdings careers page. Please navigate to the careers section, search for ‘Virtual Executive Support Assistant’ or a similar administrative role, and follow the instructions to submit your application online. Ensure your resume and a compelling cover letter clearly highlight your relevant experience, technical proficiencies, and qualifications for this virtual role. We look forward to reviewing your application.