About Company
84.51° is a retail data science, insights and media company that helps CPGs and retailers create more personalized and valuable experiences for their customers. We are a wholly-owned subsidiary of The Kroger Co. and work with some of the world’s most recognizable brands, empowering them to use customer data to drive business growth. Our approach combines science and art, leveraging cutting-edge analytics, proprietary tools, and deep industry expertise to turn data into actionable strategies. We believe in fostering a collaborative, innovative, and inclusive environment where every associate can thrive and make a significant impact. At 84.51°, you’ll be part of a team that’s constantly pushing boundaries, driving transformation in the retail industry, and helping millions of customers through data-driven insights. Our culture champions continuous learning, curiosity, and a commitment to excellence, all while supporting a healthy work-life balance and a flexible work model.
Job Description
Are you a master organizer with a passion for seamless operations, even across distances? Do you thrive in a dynamic, data-driven environment where your attention to detail and proactive nature can make a tangible difference? 84.51°, a leading data science and analytics company dedicated to unlocking insights for retailers like Kroger, is seeking a highly motivated and independent Virtual Operations Coordinator to join our innovative team. This fully remote position offers the unique opportunity to play a pivotal role in ensuring the efficient and effective functioning of our virtual teams and operational workflows from the comfort of your home office, while remaining deeply connected to our Cincinnati-based mission and culture of innovation.
In today’s fast-paced world, the ability to orchestrate complex tasks, streamline communication, and support diverse projects virtually is more critical than ever. As our Virtual Operations Coordinator, you won’t just be performing administrative tasks; you’ll be an integral part of shaping how our remote teams collaborate, innovate, and deliver exceptional results. You will be the central hub, connecting dots, managing schedules, and ensuring that our data scientists, engineers, and strategists have the support they need to focus on what they do best: driving impactful business outcomes and transforming the retail experience.
We’re looking for someone who can anticipate needs, solve problems before they arise, and build strong relationships with stakeholders across various departments. This role requires a proactive approach to identifying potential bottlenecks, implementing solutions, and continuously seeking ways to optimize remote operational efficiency. You will be responsible for managing project timelines, coordinating meetings, tracking deliverables, and ensuring that all necessary resources are available to our dispersed teams. Your expertise in leveraging digital tools for collaboration and project management will be key to your success and the team’s productivity. This role is perfect for a self-starter who excels at multitasking, is proficient with a range of digital platforms, and possesses an unwavering commitment to operational excellence and continuous improvement within a virtual setting. If you’re ready to bring your organizational superpowers and strategic thinking to a company that values innovation, collaboration, and a flexible work environment, we encourage you to apply. Join 84.51° and help us continue to transform the retail landscape through cutting-edge data science and customer insights, all from your chosen remote workspace.
Key Responsibilities
- Coordinate and manage day-to-day operational activities for virtual teams, ensuring smooth workflow and project progression.
- Act as a central point of contact for internal stakeholders, facilitating communication and information flow across departments.
- Develop, implement, and maintain efficient virtual office procedures and systems to support remote team productivity.
- Manage and organize virtual meetings, including scheduling, preparing agendas, taking minutes, and tracking action items.
- Assist in project planning, tracking deliverables, and monitoring timelines using various project management tools.
- Maintain and update critical documentation, databases, and digital files, ensuring accuracy and accessibility.
- Onboard new remote team members, providing necessary resources and guidance for a seamless integration.
- Proactively identify operational challenges and propose innovative solutions to enhance efficiency in a remote setting.
- Support various administrative tasks, including expense reporting, travel arrangements (when applicable), and procurement of remote work tools.
- Collaborate with IT and other support teams to resolve technical issues affecting remote operations.
Required Skills
- 3+ years of experience in an operations, administrative, or coordination role, preferably in a remote or hybrid environment.
- Exceptional organizational and time management skills with the ability to prioritize multiple tasks effectively.
- Proficiency in virtual collaboration tools (e.g., Microsoft Teams, Zoom, Slack) and project management software (e.g., Asana, Jira, Trello).
- Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders.
- Demonstrated ability to work independently, take initiative, and problem-solve proactively.
- High level of proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Adaptability and comfort working in a fast-paced, dynamic remote environment.
Preferred Qualifications
- Bachelor's degree in Business Administration, Communications, or a related field.
- Experience in the data science, analytics, or retail technology industry.
- Familiarity with CRM systems and data visualization tools.
- Certifications in project management (e.g., CAPM, PMP) or virtual team facilitation.
- Proven track record of improving operational efficiency in a remote work setting.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Generous paid time off (PTO) and company holidays.
- Flexible work-from-home policy with a dedicated remote-first culture.
- Opportunities for professional development and continuous learning.
- Access to cutting-edge technology and tools.
- Inclusive and collaborative company culture.
- Employee assistance programs and wellness initiatives.
- Opportunity to make a significant impact on a leading retail data science company.
How to Apply
Ready to make an impact from anywhere? Click on the link below to apply directly through our careers portal. We look forward to reviewing your application!