About Company
Empowering career journeys across the vibrant hospitality sector, Career.zycto is a dynamic recruitment partner dedicated to connecting diverse talent with outstanding opportunities. We specialize in identifying exceptional individuals, particularly those eager to begin or continue their professional path in the U.S. hospitality industry. Our commitment extends to providing comprehensive support, from initial placement to navigating new environments, ensuring a smooth transition and a thriving career. Join a network that values diversity, ambition, and dedicated service.
Job Description
Career.zycto is actively seeking enthusiastic and dedicated Waiters to join a premier dining establishment in the bustling heart of Philadelphia, Pennsylvania. This is an incredible opportunity for individuals passionate about hospitality, customer service, and culinary experiences to thrive in a dynamic restaurant environment. We warmly welcome foreign applicants who are authorized to work in the U.S. and are looking to make a significant impact with their skills and dedication. As a Waiter, you will be the face of the dining experience, responsible for ensuring every guest enjoys impeccable service from the moment they are seated until their departure. Your role is pivotal in creating memorable moments, offering expert recommendations, and maintaining an atmosphere of warmth and professionalism. If you possess a strong work ethic, a genuine passion for food and service, and are eager to contribute to a team-oriented culture, we encourage you to apply. This position offers a chance to work alongside culinary professionals, refine your service skills, and grow within a supportive and engaging setting.
Key Responsibilities
- Greet guests warmly and present menus, informing them of daily specials and promotions.
- Take food and beverage orders accurately and efficiently, using point-of-sale (POS) systems.
- Serve food and beverages promptly and gracefully, adhering to service standards.
- Anticipate guest needs and respond to requests in a timely and professional manner.
- Maintain a clean and organized dining area, including table settings and service stations.
- Handle guest inquiries and resolve any service issues with patience and a customer-first attitude.
- Process payments accurately and efficiently, managing cash and credit card transactions.
- Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members.
- Adhere to all food safety and sanitation guidelines and company policies.
- Assist with opening and closing duties, ensuring the restaurant is ready for service or properly secured.
Required Skills
- Proven experience as a Waiter/Server in a restaurant setting (can be entry-level with strong aptitude)
- Excellent communication and interpersonal skills, with fluency in English.
- Strong customer service orientation and a friendly, approachable demeanor.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Basic knowledge of food and beverage service, including proper table etiquette.
- Ability to stand and walk for extended periods, and lift up to 25 pounds.
- Flexibility to work evenings, weekends, and holidays as required.
Preferred Qualifications
- Experience with POS systems (e.g., Aloha, Toast, Micros).
- Knowledge of various cuisines, wine pairings, and cocktail preparation.
- Multilingual abilities are a plus, especially Spanish or other common languages in the service industry.
- A hospitality-related certificate or diploma.
- Experience in fine dining or high-volume restaurant environments.
Perks & Benefits
- Competitive hourly wages plus generous tips.
- Opportunities for professional growth and career advancement.
- A supportive and inclusive work environment.
- Employee meal discounts.
- Comprehensive training programs.
- Flexible scheduling options where possible.
- Health and dental benefits (for full-time employees, after probationary period).
How to Apply
To seize this exciting opportunity and become a valued member of a leading hospitality team, please click on the application link below. Ensure your resume highlights your relevant experience and passion for service. We look forward to reviewing your application and potentially welcoming you to the vibrant dining scene in Philadelphia!
