About Company
Do you thrive in a dynamic atmosphere where your energy and passion for service are truly valued? Career.zycto is a rapidly growing hospitality leader, dedicated to crafting unforgettable experiences for our guests. We understand that our success hinges on the incredible individuals who bring our vision to life. For a Waiter or Waitress seeking a supportive and flexible environment, Career.zycto offers more than just a job; it’s a chance to build genuine connections, hone your skills, and be part of a team that celebrates every success. Join us and discover a workplace where your contributions are recognized, and your career can truly flourish.
Job Description
Are you passionate about creating exceptional dining experiences and eager to work in a vibrant, supportive environment? Career.zycto is actively seeking enthusiastic and dedicated Waiters and Waitresses to join our dynamic team in Vanier, Ottawa. This is an incredible opportunity for individuals who excel in customer service, possess a friendly demeanor, and are looking for a role that offers a flexible schedule to accommodate their lifestyle.
At Career.zycto, we believe that great food tastes even better when served with a genuine smile and attentive care. As a Waiter or Waitress, you will be the face of our establishment, playing a pivotal role in ensuring our guests have a memorable and enjoyable visit. From the moment they walk through our doors until their departure, you’ll guide them through our menu, anticipate their needs, and deliver impeccable service that encourages them to return.
We understand that life happens, which is why we’re proud to offer flexible scheduling options. Whether you’re a student, managing family commitments, or simply seeking a work-life balance, we strive to create a schedule that works for you, while still meeting the demands of our bustling restaurant. You’ll be working alongside a team of committed professionals who support each other in delivering top-tier service.
This role is perfect for someone who loves to be active, interact with people, and thrives in a fast-paced environment. If you’re looking for a place where your hard work is appreciated, your skills are developed, and you can truly make a difference in someone’s day, then Career.zycto is the place for you. We foster a culture of respect, teamwork, and continuous improvement, providing all the training and tools you need to succeed. Come share your passion for hospitality with us and become an integral part of our growing success story in Vanier, Ottawa.
Key Responsibilities
- Warmly greet guests and guide them to their tables, presenting menus and daily specials.
- Accurately take food and beverage orders, providing recommendations and answering questions about menu items.
- Efficiently communicate orders to the kitchen staff and ensure timely delivery of food and beverages.
- Monitor table activity to anticipate guest needs and promptly respond to requests.
- Handle payment transactions accurately, including cash, credit cards, and other payment methods.
- Maintain cleanliness and organization of dining areas, including setting and clearing tables.
- Collaborate effectively with kitchen staff and other front-of-house team members to ensure smooth service.
- Adhere to all food safety and hygiene regulations.
- Address guest concerns or complaints with professionalism and seek manager assistance when necessary.
- Assist with opening and closing duties as required.
Required Skills
- Excellent customer service skills with a friendly and approachable demeanor.
- Strong communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment.
- Basic math skills for handling payments and making change.
- Ability to stand and walk for extended periods, and lift up to 25 lbs.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience as a Waiter, Waitress, or in a similar customer service role (6+ months).
- Knowledge of POS (Point of Sale) systems.
- Smart Serve certification (or willingness to obtain upon hire).
- Familiarity with various food and beverage offerings and wine pairings.
Perks & Benefits
- Competitive hourly wage plus tips.
- Flexible scheduling options to support work-life balance.
- Opportunities for professional development and career growth within the company.
- Supportive and collaborative team environment.
- Staff meals and discounts.
- Paid training.
How to Apply
Ready to join our team? We encourage all qualified candidates to apply. Please click on the application link below to submit your resume and cover letter directly. We look forward to hearing from you!
