About Company
Career.zycto champions vibrant culinary experiences by partnering with and managing a diverse portfolio of eateries, from cozy cafes to bustling bistros across Cologne. We are deeply committed to exceptional service, a supportive team environment, and fostering a culture where every team member feels valued. We believe in nurturing talent and providing robust opportunities for growth within the dynamic hospitality sector, ensuring our staff not only thrive but also deliver unparalleled guest experiences. Join us and discover a career where your passion for service truly shines in a flexible, engaging setting.
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Job Description
Are you a passionate and enthusiastic individual looking to bring your energy to the vibrant hospitality scene in Ehrenfeld, Cologne? Career.zycto is seeking dedicated Waiters and Waitresses to join our dynamic team, offering flexible hours to suit your lifestyle. This is an exciting opportunity to become a crucial part of an establishment known for its warm atmosphere and exceptional customer service, where you can make a genuine difference in our guests’ dining experiences.
As a Waiter or Waitress with us, you will be the face of our establishment, interacting directly with a diverse clientele from across Ehrenfeld and beyond. Your primary goal will be to ensure every guest feels welcomed, comfortable, and thoroughly enjoys their visit. This involves more than just serving food and drinks; it’s about creating memorable moments through attentive service, a friendly demeanor, and a keen eye for detail. You’ll work in a fast-paced yet rewarding environment, collaborating closely with both front-of-house and kitchen teams to maintain seamless operations.
We understand the importance of work-life balance, which is why we are specifically offering flexible hours. Whether you’re seeking to complement studies, manage family commitments, or simply prefer a schedule that adapts to your needs, we’re eager to discuss how you can fit into our team. Your role will involve taking orders accurately, making informed recommendations from our menu, serving dishes and beverages with grace, processing payments efficiently, and ensuring the dining area remains pristine and inviting. Beyond these core tasks, we value individuals who can anticipate guest needs, handle inquiries with professionalism, and contribute positively to our team spirit. This position is perfect for someone eager to develop their hospitality skills, contribute to a thriving local business, and work alongside a supportive group of colleagues who share a passion for excellent service. If you thrive on making people happy and are ready to contribute your talents to a beloved local spot, we encourage you to apply.
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Key Responsibilities
- Warmly greet and welcome guests upon their arrival, escorting them to their tables.
- Present menus, provide detailed information on specials, and assist guests with their choices.
- Accurately take food and beverage orders, noting any special requests or dietary restrictions.
- Serve food and beverages promptly and professionally, ensuring presentation standards are met.
- Monitor dining areas for cleanliness and organization, proactively clearing tables and resetting them for new guests.
- Process payments efficiently using our point-of-sale (POS) system and handle cash or card transactions accurately.
- Address guest inquiries, concerns, and feedback with a polite and problem-solving attitude.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service flow.
- Maintain a thorough knowledge of our menu items, ingredients, and beverage offerings.
- Adhere to all health and safety regulations and cleanliness standards.
Required Skills
- Excellent interpersonal and communication skills in both German and English.
- Proven ability to provide exceptional customer service in a fast-paced environment.
- Strong multitasking and organizational abilities.
- A positive, friendly, and professional demeanor.
- Basic mathematical skills for handling transactions and calculating bills.
- Ability to work effectively as part of a team.
- Physical stamina to stand, walk, and carry trays for extended periods.
Preferred Qualifications
- Previous experience (at least 1 year) in a restaurant, café, or bar setting.
- Familiarity with common point-of-sale (POS) systems.
- Knowledge of additional languages is a plus.
- Relevant hospitality training or certifications.
Perks & Benefits
- Flexible scheduling to accommodate personal commitments.
- Competitive hourly wage plus generous tips.
- Opportunities for professional development and growth within the hospitality industry.
- A supportive, friendly, and inclusive team environment.
- Complimentary staff meals during shifts.
- Employee discounts on food and beverages.
- Working in the vibrant and diverse neighborhood of Ehrenfeld, Cologne.
How to Apply
Eager to join our team? We encourage all qualified and enthusiastic candidates to apply by clicking on the application link below. Please ensure your application highlights your relevant experience and why you believe you’d be a great fit for our flexible team in Ehrenfeld.
