About Company
Chez Tino Restaurant is a beloved culinary landmark in Phoenix, Vacoas-Phoenix, Mauritius, renowned for its exquisite blend of authentic local flavors and a warm, inviting ambiance. For years, we have prided ourselves on creating unforgettable dining experiences for our cherished guests, fostering an atmosphere where both our team and customers feel like family. We are committed to culinary excellence, exceptional service, and contributing positively to the vibrant local community. Join our team and be part of a legacy that celebrates delicious food and genuine hospitality.
Job Description
Are you a vibrant and dedicated individual with a passion for delivering exceptional service in a dynamic restaurant setting? Chez Tino Restaurant is seeking an enthusiastic Waitress to join our friendly and professional team. As a Waitress at Chez Tino, you will be the face of our establishment, playing a crucial role in shaping our guests’ dining journeys from the moment they step through our doors until their fond farewell. Your primary mission will be to ensure every guest enjoys prompt, courteous, and personalized service. This isn’t just about taking orders; it’s about anticipating needs, making thoughtful recommendations from our diverse menu, and maintaining an immaculate dining area that reflects our commitment to excellence.
You will be responsible for warmly greeting patrons, guiding them through our culinary offerings with expert knowledge, and ensuring all orders are communicated accurately and efficiently to the kitchen staff. Precision and grace are key as you serve dishes and beverages, always attentive to the presentation and timing. Furthermore, you will manage table settings, clear dishes efficiently, and handle payment transactions with integrity and accuracy. We also value your ability to listen to guest feedback, resolve any concerns with professionalism and empathy, and contribute positively to our team’s collaborative spirit. This role offers more than just a job; it’s an opportunity to grow your hospitality career within a supportive environment where your contributions are genuinely valued. You’ll gain hands-on experience in a fast-paced setting, enhance your communication and problem-solving skills, and become part of a team dedicated to culinary artistry and guest satisfaction. If you thrive on making people happy through outstanding service and possess a genuine love for food and culture, Chez Tino is the place for you. Join us in crafting memorable dining experiences and become an integral part of our cherished legacy in Vacoas-Phoenix.
Key Responsibilities
- Warmly greet and welcome guests upon arrival, seating them appropriately.
- Present menus, explain daily specials, and offer recommendations based on guest preferences.
- Accurately take food and beverage orders, relaying them to the kitchen staff promptly.
- Serve food and beverages efficiently, ensuring proper presentation and temperature.
- Monitor dining tables, anticipate guest needs, and promptly respond to requests.
- Clear and reset tables, maintain cleanliness and organization of the dining area.
- Process payments accurately using the restaurant's point-of-sale (POS) system.
- Handle guest inquiries and resolve any dining issues professionally and courteously.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service.
- Adhere to all health and safety regulations and restaurant standards.
- Assist with opening and closing duties as required.
Required Skills
- Proven customer service skills with a friendly and approachable demeanor.
- Excellent verbal communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Basic mathematical skills for handling transactions and making change.
- Ability to work effectively as part of a team.
- Physical stamina to stand, walk, and carry trays for extended periods.
Preferred Qualifications
- Previous experience as a waitress or in a similar customer-facing role in hospitality.
- Familiarity with restaurant POS systems.
- Knowledge of food and beverage pairing.
- Proficiency in additional languages (e.g., French, Hindi, Creole) is a plus.
Perks & Benefits
- Competitive salary and attractive tips.
- Opportunities for professional development and career growth.
- Employee meals during shifts.
- Supportive and friendly team environment.
- Exposure to a diverse culinary experience.
- Regular training on menu items and service standards.
How to Apply
If you are a passionate and dedicated individual ready to contribute to an exceptional dining experience, we encourage you to apply today! Please click on the application link below to submit your resume and a brief cover letter outlining your experience and why you are the perfect fit for Chez Tino Restaurant. We look forward to hearing from you!