About Company
JN Bank, a member of The JN Group, is one of Jamaica’s leading financial institutions, committed to delivering innovative and secure banking solutions. With a rich history spanning over 140 years, we pride ourselves on being a trusted partner in our customers’ financial journeys, offering a wide array of services from personal banking to business solutions. Our mission extends beyond banking; we are deeply invested in community development and leveraging technology to enhance the lives of all Jamaicans. As we continue to expand our digital footprint, ensuring our services are accessible to everyone, including persons with disabilities, is paramount to our values of inclusivity and customer-centricity. Join a team where your expertise directly contributes to building a more equitable digital landscape for all.
Job Description
We are seeking a highly motivated and experienced Remote Web Accessibility Testing Specialist to join our dynamic digital team. In this critical role, you will be instrumental in ensuring that JN Bank’s digital platforms – including our website, mobile applications, and internal systems – are fully accessible to all users, regardless of their abilities. You will play a vital part in upholding our commitment to inclusivity, guaranteeing that our online services comply with the latest international web accessibility standards, specifically WCAG (Web Content Accessibility Guidelines) 2.1 and 2.2.
As a Web Accessibility Testing Specialist, you will conduct comprehensive accessibility audits, perform both manual and automated testing, identify barriers, and provide actionable recommendations for remediation. Your work will directly impact the user experience of thousands of Jamaicans, making financial services more approachable and usable for everyone. This remote position offers the flexibility to work from your home base in Santa Cruz, Saint Elizabeth Parish, Jamaica, while collaborating closely with our design, development, and content teams situated across various locations. We are looking for an individual with a keen eye for detail, a deep understanding of assistive technologies, and a passion for advocating for digital inclusion. This is an exciting opportunity to contribute to a forward-thinking organization that places a high value on social responsibility and technological excellence. Your expertise will not only enhance our digital products but also reinforce JN Bank’s reputation as a leader in accessible financial services within the Caribbean region.
Key Responsibilities
- Conduct thorough manual and automated accessibility testing of web and mobile applications against WCAG 2.1/2.2 AA and AAA standards.
- Utilize a variety of assistive technologies (e.g., screen readers like JAWS, NVDA, VoiceOver; screen magnifiers) to simulate user experiences.
- Identify, document, and prioritize accessibility defects using appropriate tracking systems, providing clear remediation steps for development teams.
- Collaborate closely with UI/UX designers, developers, and content creators to integrate accessibility best practices throughout the software development lifecycle (SDLC).
- Provide expert guidance and training to internal teams on web accessibility principles, standards, and testing methodologies.
- Stay current with evolving accessibility guidelines, laws, and technologies (e.g., ADA, AODA, Section 508 best practices, future WCAG versions).
- Develop and maintain accessibility test plans, test cases, and documentation.
- Participate in design reviews and provide feedback to ensure accessibility is considered from the initial stages of product development.
Required Skills
- In-depth knowledge of WCAG 2.1 and 2.2 guidelines (AA and AAA conformance).
- Proficiency in using assistive technologies (e.g., JAWS, NVDA, VoiceOver) for testing.
- Experience with accessibility testing tools (e.g., Axe, Lighthouse, WAVE, ANDI).
- Strong understanding of HTML5, CSS3, and JavaScript as they relate to accessibility.
- Ability to interpret technical specifications and provide clear, actionable feedback.
- Excellent communication skills, both written and verbal, for collaborating with technical and non-technical teams.
- Strong analytical and problem-solving abilities with a meticulous attention to detail.
Preferred Qualifications
- IAAP certification (e.g., CPACC, WAS, ADS).
- Experience working in the financial services industry.
- Familiarity with agile development methodologies.
- Knowledge of mobile accessibility guidelines and testing best practices (iOS and Android).
- Experience with other international accessibility laws and standards beyond WCAG (e.g., ADA, AODA, Section 508).
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health and wellness benefits package.
- Pension plan with company contributions.
- Opportunities for professional development and continuous learning.
- Flexible remote work environment.
- An inclusive and supportive company culture.
- Contribution to a socially impactful mission.
How to Apply
Interested candidates are encouraged to apply directly through our official careers portal. Please click on the application link below, navigate to the careers section, and submit your detailed resume and a cover letter outlining your experience in web accessibility testing and your passion for digital inclusion. Ensure your application clearly highlights your proficiency with WCAG standards and assistive technologies. We look forward to reviewing your application and potentially welcoming you to the JN Bank family.