About Company
Neptune Pwani Beach Resort & Spa is a luxurious 5-star all-inclusive resort located on the northeast coast of Zanzibar, along the pristine white sands of Kiwengwa Beach. Part of Neptune Hotels, a well-established chain with properties across Africa, the resort is renowned for its elegant Swahili architecture, lush tropical gardens, and exceptional service. It offers guests a serene escape with multiple swimming pools, a variety of dining options, a spa, and a wide array of activities, making it a premier destination for both relaxation and adventure. The resort prides itself on creating unforgettable experiences for its international clientele, consistently maintaining a strong online presence to attract and engage potential visitors from around the globe.
Job Description
Are you a digital content enthusiast with a flair for captivating storytelling and a keen eye for detail? Do you thrive in a flexible work environment that allows you to balance productivity with personal freedom? Neptune Pwani Beach Resort & Spa, a prestigious 5-star all-inclusive haven on Zanzibar’s stunning Kiwengwa Beach, is seeking a talented and dedicated Web Content & Digital Communications Assistant to join our vibrant team.
In today’s dynamic hospitality landscape, our online presence is paramount to showcasing the unique beauty and unparalleled experiences we offer our guests. As our Web Content & Digital Communications Assistant, you will play a crucial role in maintaining and enhancing our digital footprint. You’ll be responsible for crafting compelling web content, ensuring our online platforms reflect the luxury and tranquility of our resort. This includes updating our website with fresh promotions, engaging news, and visually appealing multimedia, as well as optimizing content for search engines to maximize visibility.
This flexible-hours hybrid role offers the best of both worlds: the opportunity to collaborate directly with our on-site teams to capture authentic resort experiences, alongside the freedom to manage your content creation and publishing tasks remotely. You will work closely with our marketing and reservations departments, translating their campaigns and offers into persuasive digital narratives. Your efforts will directly contribute to attracting new guests and fostering loyalty among our existing clientele, ensuring our brand voice is consistent, inviting, and reflective of our commitment to excellence.
We are looking for someone who is not just technically proficient in content management systems but also possesses a genuine passion for travel, hospitality, and communicating unique experiences. Your ability to write clear, concise, and engaging copy, coupled with a strong understanding of digital best practices, will be key to your success. This is an exciting opportunity to immerse yourself in the beauty of Zanzibar while advancing your career in digital communications within a world-class hospitality setting. If you’re ready to make a tangible impact on our resort’s digital journey and enjoy a role that respects your need for flexibility, we encourage you to apply.
Key Responsibilities
- Create, edit, and publish engaging web content (text, images, videos) for the resort's official website, ensuring accuracy and brand consistency.
- Update and maintain various sections of the website, including special offers, event calendars, guest testimonials, and facility descriptions.
- Optimize website content for search engines (SEO) to improve organic search rankings and drive traffic.
- Collaborate with the marketing and reservations teams to translate promotional campaigns into effective digital content.
- Monitor website performance and user engagement, providing insights for content strategy improvements.
- Ensure all published content adheres to brand guidelines, style guides, and legal requirements.
- Assist in managing the resort's online blog, drafting articles related to local culture, activities, and resort news.
- Coordinate with graphic designers and photographers to source and integrate high-quality visual assets.
- Conduct regular content audits to identify and refresh outdated or underperforming information.
- Assist with other digital communication tasks as needed to support the resort’s online presence.
Required Skills
- Excellent written and verbal communication skills in English.
- Proficiency with Content Management Systems (CMS) such as WordPress, Joomla, or similar.
- Basic understanding of Search Engine Optimization (SEO) principles and best practices.
- Strong attention to detail and proofreading abilities.
- Ability to work independently and manage multiple tasks in a flexible work environment.
- Basic photo editing skills for web optimization.
- Familiarity with digital marketing concepts.
Preferred Qualifications
- Bachelor’s degree in Marketing, Communications, Journalism, Hospitality, or a related field.
- Previous experience in web content publishing or digital marketing within the hospitality or travel industry.
- Experience with Google Analytics or other web analytics tools.
- Knowledge of HTML/CSS for basic web editing.
- Familiarity with social media content strategies.
- Proficiency in a second language (e.g., Swahili, Italian, German, French) is a plus.
Perks & Benefits
- Flexible working hours and hybrid work model.
- Opportunity to work in a stunning beachfront resort environment.
- Competitive salary commensurate with experience.
- Opportunities for professional development and skill enhancement.
- Access to staff meal facilities when on-site.
- Exposure to international hospitality standards and diverse clientele.
- Contribution to a leading luxury brand in Zanzibar.
How to Apply
To seize this exciting opportunity, please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!