About Company
Dedicated to enhancing lives, Career.zycto stands as a beacon of compassionate and professional care across Edinburgh. We pride ourselves on fostering a supportive environment where our team feels valued, empowered, and truly part of a mission to deliver exceptional home care services. For a Weekend Care Coordinator, we offer an unparalleled opportunity to make a tangible difference, balancing essential weekend operations with genuine flexibility. Join a forward-thinking organisation that invests in your development and celebrates your commitment to care, creating a truly rewarding career path within a dynamic sector.
Job Description
Career.zycto is actively seeking a highly organised, empathetic, and proactive Weekend Care Coordinator to become an integral part of our dedicated team in Abbeyhill, Edinburgh. This vital part-time role is meticulously designed to ensure the smooth, efficient, and compassionate delivery of our high-quality home care services specifically during weekend hours. As the Weekend Care Coordinator, you will serve as the indispensable cornerstone of our weekend operations, taking primary responsibility for the meticulous coordination of care schedules, the effective management of our team of compassionate care assistants, and acting as the main point of contact for our valued clients, their families, and our dedicated staff members. Your innate ability to anticipate emerging needs, resolve complex issues promptly and professionally, and maintain meticulous, accurate records will be absolutely crucial in guaranteeing seamless continuity of care and upholding our gold standard of service. This unique position offers flexible hours, making it an ideal opportunity for an individual looking to contribute meaningfully to our community’s well-being while effectively balancing other personal or professional commitments. You will play a truly pivotal role in upholding our unwavering commitment to excellence, diligently ensuring that every single client receives the personalised, dignified, and exceptional care they deserve, even during the often demanding peak weekend periods. Beyond the critical task of scheduling, you’ll be a vital communication link, assiduously fostering positive relationships across our network and providing essential, unwavering support to our frontline care professionals who are at the heart of everything we do. We are specifically looking for an individual who thrives in a dynamic, fast-paced environment, possesses exemplary communication and problem-solving skills, and harbours a genuine, deep-seated passion for making a profound and positive difference in the lives of vulnerable individuals within our cherished community. Join Career.zycto and become an integral, celebrated part of a team that truly cares, believes in its mission, and invests in its people.
Key Responsibilities
- Manage and coordinate weekend care schedules, ensuring appropriate staffing levels and continuity of care for all clients.
- Act as the primary point of contact for care assistants, clients, and their families during weekend hours, addressing queries and resolving issues promptly and effectively.
- Monitor and respond to emergency calls, coordinating immediate actions and necessary support.
- Provide administrative support, including accurate record-keeping of care plans, rota changes, and communications.
- Support care assistants with queries, guidance, and problem-solving, fostering a positive and collaborative team environment.
- Ensure compliance with all company policies, procedures, and relevant care regulations (e.g., SSSC, Care Inspectorate Scotland).
- Participate in on-call duties as required, providing out-of-hours support.
- Assist with new client assessments and care plan reviews as necessary.
- Report any safeguarding concerns or incidents immediately to the appropriate management.
- Contribute to continuous improvement initiatives within the care coordination team.
Required Skills
- Proven experience in care coordination or a similar role within the social care sector (minimum 1 year).
- Excellent communication and interpersonal skills, with the ability to liaise effectively with diverse groups.
- Strong organisational and time management abilities, capable of managing multiple priorities under pressure.
- Proficiency in using scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional problem-solving skills and the ability to make sound decisions independently.
- A compassionate and empathetic approach to client and staff needs.
- Full UK Driving License and access to a reliable vehicle.
- Understanding of care regulations and best practices (e.g., SSSC Codes of Practice, Care Inspectorate Scotland requirements).
Preferred Qualifications
- SVQ Level 3 in Health and Social Care or equivalent qualification.
- Experience with care management systems (e.g., CM2000, People Planner, CareFree).
- Prior experience working specifically with elderly or vulnerable adults.
- Familiarity with the Abbeyhill/Edinburgh area.
Perks & Benefits
- Competitive hourly rate.
- Flexible weekend working hours to suit your lifestyle.
- Comprehensive induction and ongoing professional development.
- Supportive and collaborative team environment.
- Opportunities for career progression within a growing company.
- Company pension scheme.
- Employee assistance program for health and wellbeing.
- Paid mileage for work-related travel.
How to Apply
To apply for this rewarding Weekend Care Coordinator position, please click on the application link below. Ensure your CV highlights your relevant experience, especially within care coordination and your ability to work flexible weekend hours. We look forward to reviewing your application and potentially welcoming you to our dedicated team at Career.zycto.
