About Company
Imagine a workplace where your precision shapes critical communications. Career.zycto is at the forefront of delivering accurate, timely information services across various sectors. We empower our team members to excel in an environment that values meticulous attention to detail and unwavering commitment to quality. For a transcriptionist, this means contributing directly to projects that demand the highest standards of data integrity and clarity. We foster a culture of continuous learning and support, ensuring you have the tools and recognition to transform raw audio into polished, actionable text, making a tangible impact on our clients’ success.
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Job Description
Career.zycto is seeking a highly skilled and exceptionally detail-oriented Transcriptionist to join our dynamic team in Lang’ata, Nairobi. This crucial role involves transforming various audio recordings into accurate written text, playing a vital part in our commitment to delivering high-quality information services. The ideal candidate will possess a strong command of the English language, excellent listening skills, and a proven ability to type quickly and accurately, often under tight deadlines.
As a Transcriptionist, you will be responsible for processing a diverse range of audio content, including interviews, meetings, lectures, focus groups, and legal proceedings. Your work will directly support various clients, ensuring their spoken words are converted into clear, concise, and error-free documents. This position requires not only speed and accuracy but also a keen understanding of context, the ability to identify multiple speakers, and meticulous attention to grammar, punctuation, and formatting guidelines. You will utilize industry-standard transcription software and tools to ensure efficient workflow and maintain consistency across all projects.
We are looking for someone who thrives in an organized environment, is self-motivated, and possesses a strong work ethic. The ability to handle confidential and sensitive information with the utmost discretion is paramount. While working independently to manage your transcription queue, you will also be an integral part of our quality assurance process, ensuring the final output meets Career.zycto’s stringent standards. This is an excellent opportunity for a dedicated professional to leverage their linguistic prowess and contribute significantly to a company that values precision and excellence.
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Key Responsibilities
- Transcribe audio recordings of varying quality and length into accurate written text.
- Ensure strict adherence to specific style guides, formatting requirements, and client instructions.
- Proofread and edit transcribed documents for grammar, punctuation, spelling, and factual accuracy.
- Manage transcription workload efficiently to meet deadlines and turnaround times.
- Handle sensitive and confidential information with the highest level of discretion and integrity.
- Utilize transcription software and foot pedals effectively to enhance productivity.
- Identify and tag speakers, timestamps, and other specific elements as required by the project.
- Collaborate with quality control team members to ensure consistent high-quality output.
- Maintain a clear understanding of subject matter to accurately interpret spoken words.
- Provide constructive feedback on audio quality or issues encountered during transcription.
Required Skills
- Exceptional listening skills and auditory discrimination
- Superior written English grammar, spelling, and punctuation
- Typing speed of at least 60 WPM with high accuracy
- Proficiency in transcription software (e.g., Express Scribe, F4/F5) and Microsoft Office Suite
- Proven ability to maintain confidentiality
- Strong attention to detail and ability to spot errors
- Excellent time management and organizational skills
- Ability to work independently and manage multiple tasks
- Familiarity with various accents and dialects
Preferred Qualifications
- Diploma or Bachelor’s degree in English, Journalism, Communications, or a related field
- Previous experience in legal, medical, or academic transcription
- Knowledge of industry-specific terminology (e.g., medical, legal)
- Experience with proofreading and editing tools
- Demonstrated ability to quickly adapt to new guidelines and software
Perks & Benefits
- Competitive salary package
- Health and wellness benefits
- Opportunities for professional development and training
- Supportive and collaborative work environment
- Modern office facilities in Lang’ata
- Annual leave and public holidays
- Performance-based incentives
- Tea and coffee provided
How to Apply
Interested candidates are invited to submit their comprehensive CV and a cover letter detailing their relevant experience and why they are a suitable fit for this role. Please click on the application link below to apply for the job.
