About Company
IQ-EQ is a leading investor services group that combines global expertise with a solutions-driven approach. We help clients navigate a complex and dynamic environment, providing a comprehensive range of services, including fund administration, corporate services, private client services, and more. With a strong and growing presence in Mauritius, IQ-EQ is committed to delivering excellence and fostering a culture of innovation and collaboration. We believe in empowering our people to achieve their full potential while contributing to the success of our global client base. Join a dynamic team where your skills are valued, your professional development is supported, and your career growth is a priority within a world-class organization.
Job Description
We are seeking a motivated and detail-oriented Part-Time Systems Analyst to join our growing team in Quatre Bornes, Mauritius. This hybrid role offers the flexibility of part-time hours while providing the opportunity to make significant contributions to our critical business systems. As a Systems Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions. You will be responsible for analyzing existing systems, identifying areas for improvement, gathering requirements, and designing effective, scalable solutions to enhance operational efficiency and support our client services. This position is ideal for an experienced professional looking for a challenging yet flexible work arrangement, who possesses a strong analytical mindset, excellent communication skills, and a solid understanding of IT systems and business processes, particularly within the financial services or fund administration sectors. You will work closely with various stakeholders, including business users, developers, and project managers, to ensure that our technology infrastructure effectively supports our strategic objectives. Your contributions will directly impact our ability to deliver high-quality, efficient services to our global clientele, ensuring our systems are robust, secure, and user-friendly. This is an exciting opportunity to leverage your expertise in a supportive and forward-thinking environment, contributing to impactful projects without the commitment of a full-time schedule, allowing you to balance your professional aspirations with personal commitments.
Key Responsibilities
- Conduct thorough analysis of existing IT systems and business processes to identify pain points, inefficiencies, and opportunities for enhancement.
- Gather, document, and prioritize detailed business requirements from various stakeholders, translating them into clear functional and non-functional specifications.
- Design and propose innovative, cost-effective technical solutions that align with business objectives, architectural guidelines, and security best practices.
- Collaborate closely with development teams throughout the implementation phase, providing support and clarification on requirements and design specifications.
- Perform comprehensive system testing and support user acceptance testing (UAT) to ensure solutions meet specified requirements, quality standards, and user expectations.
- Create and maintain comprehensive system documentation, including process flows, data models, technical specifications, and user manuals.
- Provide ongoing support and troubleshooting for implemented systems, addressing user queries, resolving incidents, and escalating complex issues efficiently.
- Participate actively in project planning, risk assessment, and contribute to the overall project lifecycle, ensuring timely and successful delivery of solutions within scope.
Required Skills
- Proven experience as a Systems Analyst or similar role (minimum 3 years in a corporate environment).
- Strong understanding of system development lifecycle (SDLC) methodologies (e.g., Waterfall, Agile).
- Proficiency in requirements gathering techniques (e.g., interviews, workshops, use cases, prototyping).
- Excellent analytical, problem-solving, and critical thinking abilities with a keen eye for detail.
- Ability to effectively translate complex business needs and challenges into clear, actionable technical specifications.
- Strong communication (written and verbal), presentation, and interpersonal skills for engaging with diverse stakeholders.
- Experience with database concepts (e.g., SQL) and data analysis tools to derive insights from system data.
Preferred Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related quantitative field.
- Prior experience in the financial services, fund administration, or corporate services industry.
- Familiarity with project management methodologies (e.g., Agile, Scrum) and related tools (e.g., Jira, Azure DevOps).
- Certification in Business Analysis (e.g., CBAP, CCBA) or IT Service Management (e.g., ITIL).
Perks & Benefits
- Flexible part-time working hours to promote an optimal work-life balance.
- Opportunities for continuous professional development, training, and skill enhancement.
- Pro-rated annual leave, sick leave, and other employee benefits.
- Access to a dynamic, collaborative, and internationally-connected work environment.
- Contribution to impactful projects within a leading global organization.
- Modern office amenities, a supportive team culture, and opportunities for networking.
How to Apply
If you are a talented Systems Analyst looking for a challenging yet flexible part-time opportunity within a dynamic global firm, we encourage you to apply. Please click on the application link below to visit our official careers page. On the IQ-EQ careers portal, search for ‘Systems Analyst’ or filter by ‘Mauritius’ to locate this position and submit your detailed resume along with a compelling cover letter outlining your relevant experience and why you are the ideal candidate for this pivotal role.