About Company
Net Support UK is a leading IT solutions and managed services provider based in Cardiff, dedicated to empowering businesses with robust, secure, and efficient technology infrastructures. With a strong focus on client success and innovation, we deliver tailored IT support, cloud solutions, and cutting-edge cybersecurity services. Our mission is to protect and optimise our clients’ digital assets, enabling them to focus on their core business with confidence. We foster a collaborative, forward-thinking environment where talent is nurtured, and expertise is valued, constantly striving to stay ahead of the curve in a rapidly evolving technological landscape. Join a team where your contributions directly impact the security and operational excellence of diverse organisations.
Job Description
Are you a proactive and meticulous IT professional with a passion for cybersecurity? Net Support UK is seeking a dedicated Home-Based IT Security Administrator to join our dynamic team. In this pivotal role, you will be instrumental in safeguarding our clients’ critical information systems and data from evolving cyber threats. Working remotely, you will manage, monitor, and enforce security policies across various client environments, ensuring compliance, identifying vulnerabilities, and responding to security incidents with precision and urgency. This position requires a self-starter with strong technical acumen, excellent problem-solving skills, and a commitment to maintaining the highest standards of digital security. You will have the opportunity to work with diverse technologies and contribute to the ongoing improvement of our security posture, all from the comfort and flexibility of your home office. We are looking for someone who thrives in an independent work setting but is also a strong team player, capable of clear communication and collaboration within a virtual team. If you are ready to take on a challenging yet rewarding role at the forefront of cybersecurity, protecting valuable assets and contributing to a secure digital future, we encourage you to apply.
Key Responsibilities
- Monitor security systems, including SIEM, IDS/IPS, and firewalls, for alerts and anomalous activities.
- Respond to security incidents promptly, conducting initial analysis, containment, eradication, and recovery efforts.
- Perform regular vulnerability assessments and penetration testing, recommending and implementing remediation strategies.
- Administer and maintain security tools and technologies, ensuring their optimal performance and configuration.
- Enforce security policies and procedures across client environments, ensuring compliance with industry standards and regulations.
- Conduct security awareness training for clients and internal staff, promoting best practices.
- Manage user access controls and identity management systems.
- Maintain comprehensive documentation of security configurations, incidents, and procedures.
- Stay current with the latest cybersecurity threats, trends, and technologies.
- Collaborate with IT support and network teams to implement security controls and troubleshoot issues.
- Participate in the planning and execution of security audits and risk assessments.
Required Skills
- Proven experience as an IT Security Administrator or similar role.
- Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and network security principles.
- Proficiency with security tools such as SIEM, IDS/IPS, antivirus, and vulnerability scanners.
- Experience with firewall configuration and management (e.g., FortiGate, Palo Alto, Cisco ASA).
- Familiarity with operating system security (Windows Server, Linux).
- Knowledge of common attack vectors and mitigation techniques.
- Understanding of information security frameworks (e.g., ISO 27001, NIST, GDPR).
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and manage time effectively in a home-based environment.
Preferred Qualifications
- Relevant certifications such as CompTIA Security+, CEH, or CySA+.
- Experience with cloud security platforms (Azure Security, AWS Security).
- Familiarity with scripting languages (e.g., PowerShell, Python) for automation.
- Bachelor's degree in Computer Science, Information Security, or a related field.
- Previous experience working for an MSP (Managed Service Provider).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Flexible home-based working model, promoting work-life balance.
- Opportunities for professional development and industry certifications.
- Generous pension scheme.
- Technology allowance for your home office setup.
- 25 days annual leave plus bank holidays.
- Supportive and collaborative team culture, even when working remotely.
- Access to cutting-edge security tools and technologies.
How to Apply
If you are ready to advance your career as a Home-Based IT Security Administrator with a forward-thinking company, we encourage you to apply. Please click on the application link below to submit your detailed CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!