About Company
Frog & Fern Cottages offers a serene escape nestled in the heart of Chimanimani, Manicaland Province, Zimbabwe. We are a charming, eco-conscious lodge renowned for our breathtaking natural surroundings, warm hospitality, and commitment to providing guests with an unforgettable experience. Our unique location offers direct access to the Chimanimani Mountains, known for their stunning landscapes, hiking trails, and abundant birdlife. At Frog & Fern, we believe in creating a tranquil haven where guests can reconnect with nature and themselves. We pride ourselves on our personalized service and our dedication to promoting wellness and relaxation amidst the beauty of the Eastern Highlands. We are looking for passionate individuals who share our vision and want to contribute to our guests’ well-being, enhancing the peace and rejuvenation our guests seek.
Job Description
Frog & Fern Cottages is seeking a dedicated and skilled Part-Time Spa Therapist to join our intimate team in Chimanimani. This is an incredible opportunity for a professional who is passionate about holistic wellness and delivering exceptional therapeutic experiences in a truly unique and tranquil setting. As a Spa Therapist, you will be responsible for providing a range of high-quality spa treatments, including various massage therapies, facials, and body treatments, to our esteemed guests. You will play a crucial role in enhancing our guests’ stay by helping them relax, rejuvenate, and find serenity. We are looking for someone who can create a peaceful and inviting atmosphere, adapt treatments to individual client needs, and maintain the highest standards of hygiene and professionalism. This role demands excellent client communication skills, a meticulous approach to your craft, and a genuine desire to contribute to the overall well-being of our visitors. Your ability to integrate into our friendly team and embody the spirit of Frog & Fern Cottages is paramount, ensuring every guest leaves feeling refreshed and invigorated. We value attention to detail, a warm demeanor, and a commitment to personalized service that makes each guest’s spa experience truly memorable.
Key Responsibilities
- Perform a variety of spa treatments including Swedish, deep tissue, hot stone massages, aromatherapy, facials, and body wraps, in accordance with established protocols and guest preferences.
- Conduct thorough client consultations to understand individual needs, health conditions, and preferences, ensuring a personalized and safe treatment experience.
- Maintain a clean, organized, and tranquil spa environment, adhering to strict hygiene and sanitation standards for all equipment and treatment areas.
- Educate guests on the benefits of various treatments and recommend suitable spa products for continued well-being at home.
- Manage appointment schedules efficiently and accurately.
- Prepare treatment rooms before and after each service, ensuring all supplies are adequately stocked.
- Promote and upsell spa services and retail products effectively and ethically.
- Collaborate with other team members to ensure seamless guest experiences and overall operational excellence.
- Stay updated with industry trends and new treatment techniques to continuously enhance service offerings.
Required Skills
- Proven diploma or certification in Massage Therapy, Esthetics, or a related field from a recognized institution.
- Minimum of 1 year (12 months) of professional experience as a Spa Therapist, demonstrating proficiency in various massage modalities and skincare treatments.
- Excellent knowledge of human anatomy, physiology, and contraindications for spa treatments.
- Exceptional customer service and interpersonal communication skills, with the ability to build rapport with guests.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a small, close-knit team.
- High level of professionalism, discretion, and a commitment to maintaining client confidentiality.
- Proficiency in English; knowledge of local languages (e.g., Shona) is an advantage.
Preferred Qualifications
- Additional certifications in specialized treatments such as reflexology, reiki, or specific facial techniques.
- Experience working in a boutique hotel, lodge, or resort spa environment.
- Familiarity with natural and organic spa products.
- A genuine passion for wellness, nature, and the Chimanimani area.
Perks & Benefits
- Competitive part-time salary paid in USD.
- Opportunity to work in a breathtaking natural environment amidst the Chimanimani Mountains.
- Flexible working hours to support work-life balance.
- Opportunity for professional development and training.
- Friendly and supportive team culture.
- Staff meals provided during shifts.
- Discounted rates on accommodation and services for friends and family.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your application includes a comprehensive CV and a cover letter detailing your relevant experience and why you are passionate about this role at Frog & Fern Cottages. We look forward to reviewing your application and potentially welcoming you to our team.