About Company
PG Glass Zimbabwe is a leading provider of automotive glass replacement and repair services across Zimbabwe. With a legacy spanning decades, we are committed to delivering exceptional quality, safety, and customer satisfaction. Our expert technicians use state-of-the-art equipment and high-quality materials to ensure every vehicle we service meets the highest standards. We pride ourselves on our professionalism, reliability, and our strong community presence, serving individuals and businesses alike with integrity and efficiency. Joining PG Glass means becoming part of a trusted brand dedicated to excellence and continuous improvement in the automotive industry.
Job Description
We are seeking a dedicated and skilled Auto Glass Repair Technician to join our dynamic team in Norton, Mashonaland West Province. As an Auto Glass Repair Technician at PG Glass Zimbabwe, you will play a crucial role in ensuring the safety and satisfaction of our customers by providing top-notch windshield and automotive glass repair and replacement services. This position requires a hands-on individual with a keen eye for detail, a strong commitment to quality craftsmanship, and excellent customer service skills. You will be responsible for assessing damage, performing precise repairs and installations, and ensuring all work complies with industry standards and safety regulations. We are looking for someone who is not only technically proficient but also passionate about delivering a seamless and professional experience to every client. This is an opportunity to contribute to a respected brand, work with cutting-cutting-edge tools, and develop your expertise within a supportive environment. The ideal candidate will thrive in a fast-paced setting, be a proactive problem-solver, and represent PG Glass Zimbabwe with the highest level of professionalism. Your contributions will directly impact our reputation for quality and reliability in the Norton community and beyond. We offer continuous training and development opportunities to ensure you stay ahead in the evolving automotive glass industry, fostering a culture of continuous learning and excellence.
Key Responsibilities
- Perform automotive glass repair and replacement services on various vehicle makes and models, including windshields, side windows, and rear windows.
- Accurately assess glass damage to determine if repair or replacement is the appropriate solution.
- Prepare vehicles for service, ensuring protective measures are in place to prevent damage to the interior or exterior.
- Utilize specialized tools and techniques to safely remove, install, and seal automotive glass.
- Ensure all installations meet AGRSS (Automotive Glass Replacement Safety Standard) guidelines and company's stringent quality standards.
- Calibrate ADAS (Advanced Driver-Assistance Systems) where applicable, following specific manufacturer procedures and training.
- Maintain a clean, organized, and safe work environment in the workshop and mobile service units.
- Provide clear and concise explanations of services performed, pricing, and warranty information to customers.
- Manage inventory of glass and related materials, reporting needs and assisting with stock checks as required.
- Adhere strictly to all company policies, safety procedures, and environmental regulations.
- Complete necessary paperwork and digital records accurately and promptly for each job.
- Participate actively in ongoing training and professional development programs to enhance skills and stay updated with industry advancements.
Required Skills
- Proven experience in automotive glass repair and replacement (minimum 2 years).
- Strong knowledge of various automotive glass types, installation techniques, and industry best practices.
- Proficiency with relevant tools and equipment (e.g., cut-out tools, sealants, vacuum lifters, ADAS calibration tools).
- Ability to accurately assess damage, diagnose issues, and recommend appropriate solutions.
- Excellent manual dexterity, precision, and meticulous attention to detail.
- Basic understanding of vehicle electronics for ADAS calibration or a strong willingness to learn and adapt.
- Valid driver’s license with a clean driving record.
- Strong communication and interpersonal skills for effective customer interaction.
- Ability to work independently with minimal supervision and collaboratively as part of a team.
- Unwavering commitment to safety protocols and delivering high-quality workmanship.
Preferred Qualifications
- Relevant vocational training or certification in auto glass repair from a recognized institution.
- Proven experience with ADAS (Advanced Driver-Assistance Systems) calibration.
- Previous experience working in a customer-facing role within the automotive service industry.
- Knowledge of local automotive safety standards and regulations in Zimbabwe.
- A portfolio or documented history of successfully completed repair/replacement projects.
Perks & Benefits
- Competitive monthly salary with potential for performance-based incentives.
- Extensive opportunities for professional growth and continuous skill development.
- Access to industry-leading tools, technology, and training programs.
- A supportive, collaborative, and team-oriented work environment.
- Company-provided uniforms and all necessary safety gear.
- The chance to contribute to a reputable and established national brand.
- Opportunities for internal advancement within the company.
How to Apply
Interested candidates are encouraged to submit their application by clicking the link below. Please ensure your comprehensive CV and a cover letter detailing your relevant experience, qualifications, and why you are the ideal candidate for this role are attached. We appreciate all applications, but only shortlisted candidates who meet the specified criteria will be contacted for an interview.