About Company
Career.zycto is actively shaping the future of digital connectivity through innovative solutions and dedicated talent. For a Network Support Engineer, this means an environment where your expertise directly impacts robust, scalable infrastructures. We champion collaborative problem-solving and continuous learning, ensuring our team members grow alongside cutting-edge technologies. Join a vibrant culture committed to excellence and empowering client success through unparalleled network performance. We foster a supportive atmosphere where your contributions are valued and your professional development is prioritized, making it the ideal setting for an ambitious network professional.
Job Description
Are you a highly motivated and technically proficient Network Support Engineer seeking a challenging opportunity to leverage your expertise in a dynamic environment? Career.zycto is actively seeking a dedicated professional to join our growing team in Bathurst, New Brunswick. As a Network Support Engineer, you will be a critical player in ensuring the seamless operation, reliability, and security of our intricate network infrastructures. You will troubleshoot complex network issues, implement solutions, and contribute to maintaining optimal performance across various systems and platforms. This role demands a keen analytical mind, exceptional problem-solving abilities, and a proactive approach to identifying and resolving potential network bottlenecks before they impact operations. We are looking for someone who thrives in a fast-paced setting, possesses excellent communication skills, and is passionate about delivering top-tier network support. If you’re ready to make a significant impact and grow with a company committed to technological advancement, we invite you to explore this exciting opportunity. Join us in building and maintaining the robust digital backbone that empowers our operations and clients alike, contributing your skills to a team that values innovation and technical excellence.
Key Responsibilities
- Provide expert-level technical support for network infrastructure, including routers, switches, firewalls, and wireless access points.
- Diagnose and resolve complex network issues, performing root cause analysis and implementing effective solutions to minimize downtime.
- Monitor network performance, identify potential bottlenecks, and proactively implement measures to optimize network health and efficiency.
- Configure, implement, and maintain network devices and services in accordance with established best practices and security policies.
- Participate in network design, planning, and expansion projects, offering insights and technical expertise.
- Create and maintain comprehensive network documentation, including diagrams, configurations, and troubleshooting guides.
- Collaborate with cross-functional teams to integrate network solutions with other IT systems and applications.
- Perform regular network security audits and ensure compliance with industry standards and internal security protocols.
- Provide on-call support as needed, responding to critical network incidents outside of standard business hours.
Required Skills
- Proven experience with TCP/IP, routing protocols (OSPF, BGP), and switching technologies (VLANs, STP).
- Strong understanding of network security principles and technologies (firewalls, VPNs, IDS/IPS).
- Proficiency in configuring and troubleshooting Cisco and/or Juniper network devices.
- Experience with network monitoring tools (e.g., SolarWinds, Nagios).
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication abilities.
- Ability to work independently and as part of a collaborative team.
- A solid grasp of LAN/WAN technologies and network topologies.
Preferred Qualifications
- Cisco Certified Network Professional (CCNP) or equivalent certification.
- Experience with cloud networking platforms (AWS, Azure, GCP).
- Knowledge of scripting languages (Python, PowerShell) for network automation tasks.
- Familiarity with ITIL framework for service management.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and certification sponsorship.
- A collaborative, inclusive, and supportive work environment.
- Modern office facilities with state-of-the-art equipment.
How to Apply
Ready to advance your career with a dynamic team? Click the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications!
