About Company
SD Worx Mauritius is a leading global provider of HR and payroll services, leveraging cutting-edge technology and deep expertise to empower businesses worldwide. With a strong and growing presence in Mauritius, we are committed to fostering an innovative, inclusive, and collaborative work environment where talent thrives. Our local team contributes significantly to global projects, driving digital transformation and enhancing user experiences for a diverse client base across various industries. We believe in harnessing the power of design thinking and user-centric approaches to build intuitive, efficient, and effective solutions that truly meet the evolving needs of our users. Joining SD Worx Mauritius means becoming part of a forward-thinking organization dedicated to creating exceptional digital products.
Job Description
Are you a passionate and detail-oriented UX Researcher seeking a flexible, part-time opportunity to make a meaningful impact? SD Worx Mauritius is actively looking for a talented Part-Time UX Researcher to join our dynamic and growing team based in Rose Belle. In this pivotal role, you will be instrumental in uncovering deep insights into user behaviors, motivations, and needs, translating complex qualitative and quantitative data into clear, actionable recommendations that directly shape our product development. You will collaborate closely with a multidisciplinary team including product managers, UX designers, and developers to ensure our digital solutions are not only functionally robust but also intuitive, enjoyable, and inherently user-centric.
This position offers a unique chance to contribute to impactful global projects within the HR and payroll technology domain, working on various aspects of our innovative platforms. You will take ownership of planning and executing a wide array of user research activities, ranging from in-depth qualitative interviews and rigorous usability testing to comprehensive quantitative surveys and sophisticated data analysis. Your findings and insights will directly inform design decisions, helping us create world-class products that truly delight our diverse user base. We are seeking someone who can thrive in a collaborative and fast-paced environment, bringing a strong analytical mind, a keen eye for detail, and excellent communication skills to the table. If you are driven by a desire to advocate tirelessly for the user and possess a strong understanding of various research methodologies and their practical application, we encourage you to apply. This part-time role provides the flexibility you need while allowing you to be a vital part of a global company’s innovation and user experience efforts.
Key Responsibilities
- Plan, design, and conduct a variety of user research activities, including interviews, usability testing, surveys, card sorting, and contextual inquiries to gather deep user insights.
- Analyze qualitative and quantitative data to identify user pain points, unmet needs, behaviors, and mental models.
- Translate complex research findings into clear, concise, and actionable insights and recommendations for product, design, and development teams.
- Create and present compelling research reports, user personas, user journey maps, empathy maps, and other relevant deliverables to stakeholders at all levels.
- Collaborate effectively with product managers, UX designers, and developers to integrate user insights seamlessly into the product development lifecycle and ensure user-centric solutions.
- Advocate passionately for user-centered design principles and best practices throughout the organization, fostering a culture of empathy and understanding.
- Contribute to the continuous improvement of our research methodologies, tools, and processes to enhance efficiency and effectiveness.
Required Skills
- Proficiency in various qualitative and quantitative user research methods (e.g., usability testing, interviews, surveys).
- Strong analytical and problem-solving skills with the ability to interpret complex data and draw meaningful conclusions.
- Excellent written and verbal communication skills in English, with the ability to articulate complex ideas clearly.
- Demonstrated ability to create clear, compelling, and impactful research deliverables (e.g., reports, presentations).
- Proficiency with common research tools (e.g., UsabilityHub, SurveyMonkey, user interview platforms, analytics tools).
- Solid understanding of user-centered design principles and their application in product development.
- Experience working in an Agile development environment and collaborating within cross-functional teams.
Preferred Qualifications
- Master's degree in Human-Computer Interaction, Psychology, Sociology, Cognitive Science, or a related field.
- Experience with A/B testing, multivariate testing, and basic statistical analysis.
- Familiarity with Human Resources (HR) or payroll software domains.
- A portfolio demonstrating previous UX research projects and the tangible impact of your work.
Perks & Benefits
- Flexible part-time working hours to support work-life balance.
- Opportunity to work on impactful global projects that shape the future of HR technology.
- Access to continuous learning and professional development resources.
- A collaborative, supportive, and innovative team environment.
- Competitive pro-rata salary package.
How to Apply
If you are excited to contribute your expertise to a leading global HR solutions provider and believe you have the skills and passion for this role, we encourage you to apply! Please click on the application link below to visit our dedicated careers page. There, you can search for this opportunity and submit your detailed CV and a compelling cover letter, highlighting your relevant experience, research methodology expertise, and why you would be a great fit for SD Worx Mauritius.