About Company
Econet Wireless Zimbabwe is a leading telecommunications company in Zimbabwe, committed to providing innovative and reliable connectivity solutions to millions. As part of the wider Econet Group, we are at the forefront of digital transformation, constantly pushing boundaries in mobile technology, fintech, and digital services. Our mission is to empower individuals and businesses through cutting-edge technology, fostering a connected and prosperous future for all Zimbabweans. We pride ourselves on a culture of innovation, excellence, and social responsibility, driving positive change across the nation.
Job Description
Are you a seasoned Cloud Operations Engineer with a passion for building and maintaining highly available, scalable, and secure cloud infrastructure? Econet Wireless Zimbabwe is seeking a dedicated and experienced Senior Cloud Operations Engineer to join our dynamic IT team in Marondera. In this pivotal role, you will be instrumental in designing, implementing, and managing our cloud platforms, ensuring optimal performance, reliability, and cost-efficiency.
This position demands a deep understanding of cloud architecture principles, a proactive approach to operational challenges, and a commitment to automation and continuous improvement. You will work with cutting-edge technologies across various public and private cloud environments, collaborating closely with development, security, and network teams to deliver seamless and robust services. Your expertise will directly contribute to the stability and evolution of critical systems that serve millions of customers across Zimbabwe. We are looking for an individual who thrives in a fast-paced environment, possesses strong problem-solving skills, and is dedicated to fostering a culture of operational excellence.
As a Senior Cloud Operations Engineer, you will play a crucial role in shaping our cloud strategy and ensuring the operational integrity of our digital services. You will be responsible for the full lifecycle of our cloud infrastructure, from initial provisioning and configuration to continuous monitoring, optimization, and disaster recovery. This includes designing highly resilient and fault-tolerant systems, implementing robust security controls, and automating routine tasks to enhance efficiency. You will also be a key player in incident response, leading efforts to diagnose and resolve complex technical issues swiftly to minimize service disruption. We expect you to leverage your extensive experience to identify areas for improvement, propose innovative solutions, and drive the adoption of best practices within the team. If you are ready to take on a challenging role that offers significant impact and growth opportunities within a leading telecommunications company, we encourage you to apply.
Key Responsibilities
- Design, implement, and maintain scalable, secure, and highly available cloud infrastructure solutions (AWS, Azure, GCP).
- Monitor cloud platform performance, availability, and security using advanced monitoring and alerting tools.
- Develop and implement automation scripts and tools to streamline operational processes, deployments, and incident response.
- Lead incident management and problem resolution for cloud infrastructure issues, ensuring minimal downtime and impact.
- Collaborate with development teams to ensure applications are designed for cloud-native deployment and operational efficiency.
- Implement and enforce cloud security best practices, compliance standards, and data protection policies.
- Manage cloud resources, optimize costs, and forecast capacity requirements.
- Participate in on-call rotations to provide 24/7 support for critical cloud services.
- Document cloud configurations, operational procedures, and architectural decisions.
- Mentor junior engineers and contribute to the continuous improvement of our cloud operations capabilities.
Required Skills
- Minimum 6 years of experience in cloud operations, DevOps, or SRE roles.
- Proven expertise with at least one major cloud provider (AWS, Azure, or GCP), including certifications.
- Strong proficiency in infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible.
- Advanced scripting skills in Python, Bash, or PowerShell.
- Solid understanding of Linux/Unix operating systems and networking fundamentals.
- Experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI, Azure DevOps).
- Proficiency in containerization technologies (Docker, Kubernetes).
- Experience with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, ELK Stack, Splunk).
- Excellent problem-solving skills and ability to troubleshoot complex distributed systems.
- Strong communication and collaboration abilities.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Multiple professional-level cloud certifications (e.g., AWS Certified DevOps Engineer – Professional, Azure Solutions Architect Expert).
- Experience with serverless architectures (AWS Lambda, Azure Functions).
- Familiarity with database administration in cloud environments (e.g., RDS, Azure SQL, GCP Cloud SQL).
- Knowledge of ITIL frameworks and practices.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Pension and retirement planning support.
- Generous paid time off and public holidays.
- Opportunities for professional development and industry certifications.
- Dynamic and innovative work environment.
- Employee wellness programs.
- Subsidized mobile communication services.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV highlights your relevant cloud operations experience, technical skills, and any certifications. We look forward to reviewing your application and exploring how your expertise can contribute to Econet Wireless Zimbabwe’s success.