About Company
Freda Rebecca Gold Mine is one of Zimbabwe’s largest gold producers, strategically located in the heart of Bindura, Mashonaland Central Province. With a rich operational history spanning several decades, we are deeply committed to pioneering sustainable and responsible mining practices, striving for operational excellence in all facets of our business. Our contributions extend beyond mineral extraction, as we actively foster positive engagement and socio-economic development within our local communities. At Freda Rebecca, we pride ourselves on cultivating a dynamic, challenging, and supportive work environment where innovation, stringent safety standards, and high performance are not just encouraged but expected. As a pivotal player in the Zimbabwean mining sector, Freda Rebecca is continuously seeking to optimize its extensive operations, strategically expand its market reach for gold and associated by-products, and consistently deliver exceptional value to all our stakeholders. Joining our esteemed team means becoming an integral part of a significant legacy of geological discovery, economic contribution, and industry leadership, where your expertise will directly influence our strategic success and the broader mining industry landscape.
Job Description
We are actively seeking an experienced, visionary, and results-driven Director of Sales Operations to join our highly collaborative executive leadership team at Freda Rebecca Gold Mine. This is a paramount leadership role, where you will be entrusted with driving the strategic direction, enhancing the operational efficiency, and ensuring the seamless execution of our entire sales processes. Your core responsibility will be to ensure absolute alignment with our overarching business objectives and to maximize sustainable revenue generation from our gold output. The successful candidate will be instrumental in the end-to-end development, meticulous implementation, and continuous optimization of innovative sales strategies, cutting-edge tools, and robust processes designed to significantly enhance sales team productivity, improve the accuracy of our sales forecasts, and elevate overall sales performance across the organization. You will be expected to lead, inspire, and mentor a dedicated team of sales professionals, while fostering close collaboration with critical departments including sales, marketing, finance, and production. Your mission will be to streamline workflows, proactively identify emerging growth opportunities in global markets, and guarantee a seamless, efficient customer journey from initial inquiry to final product delivery. This demanding role requires a proactive, forward-thinking leader with a profound understanding of the global mining industry, exceptional analytical capabilities to dissect complex market data, and a proven, verifiable track record of implementing scalable, high-impact sales operations frameworks. Your strategic insights and leadership will directly influence our competitive market position and our sustained profitability in the dynamic and highly competitive global commodity market. This represents an unparalleled opportunity to make a monumental impact on one of Zimbabwe’s leading gold producers, fundamentally shaping our future sales landscape and contributing significantly to our long-term, strategic success.
Key Responsibilities
- Develop, articulate, and execute comprehensive strategic sales operations plans that directly align with Freda Rebecca’s corporate objectives and ambitious growth targets.
- Systematically optimize existing sales processes, methodologies, and technological tools to dramatically improve efficiency, enhance team productivity, and boost sales funnel conversion rates.
- Lead, inspire, and mentor a high-performing team of sales operations professionals, fostering a culture of excellence, continuous improvement, and robust professional development.
- Oversee the implementation, management, and continuous improvement of CRM systems and other essential sales technology platforms, ensuring data integrity, accurate performance tracking, and the generation of actionable strategic insights.
- Develop highly accurate sales forecasts, strategically manage sales territories, and establish rigorous performance metrics to effectively monitor and report on overall sales effectiveness.
- Collaborate closely with the finance department on budgeting, meticulously designing commission plans, and ensuring accurate revenue recognition to maintain financial integrity and incentive alignment.
- Partner strategically with the marketing department to ensure that all lead generation strategies are highly effective and seamlessly integrated into the sales process for optimal results.
- Conduct in-depth analysis of global market trends, competitor activities, and invaluable customer feedback to proactively identify opportunities for sales improvement and strategic market expansion.
- Ensure strict compliance with all relevant industry regulations, national laws, and internal company policies and procedures.
- Prepare and present regular, insightful reports on sales performance, critical market insights, and strategic recommendations to senior leadership and the executive board.
Required Skills
- Bachelor's degree in Business Administration, Marketing, Finance, or a closely related analytical field.
- Minimum of 10 years of progressive, demonstrable experience in sales operations, with at least 5 years specifically in a senior leadership or directorial capacity.
- Proven, verifiable track record of success in strategically developing and implementing sales operations frameworks that have demonstrably driven revenue growth and operational efficiency.
- Expert-level proficiency in leading CRM software (e.g., Salesforce, HubSpot) and advanced sales analytics tools.
- Exceptional analytical, complex problem-solving, and strategic decision-making abilities.
- Outstanding leadership, executive-level communication, and interpersonal skills.
- Demonstrated ability to thrive and lead effectively in a fast-paced, complex, and evolving business environment, adept at managing multiple high-priority initiatives simultaneously.
- Profound understanding of modern sales methodologies, best-in-class processes, and industry best practices.
- Advanced proficiency in Microsoft Office Suite, particularly expert-level Excel skills for data analysis and reporting.
Preferred Qualifications
- Master's degree (MBA) or an equivalent advanced professional qualification.
- Extensive experience specifically within the mining, metals, or heavy industrial sectors.
- Relevant certifications in sales operations, project management, or key sales technologies.
- In-depth familiarity with international trade regulations and global commodity markets.
- Prior experience working in an international or multicultural business environment.
Perks & Benefits
- Highly competitive base salary complemented by attractive performance-based bonuses.
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off and observance of all national public holidays.
- Robust retirement savings plan with significant company contributions.
- Extensive professional development and continuing education opportunities to foster career growth.
- Relocation assistance provided for eligible candidates.
- Potential for on-site accommodation and amenities, subject to specific mine site location and availability.
- An unparalleled opportunity to contribute significantly to a leading player in the global gold mining industry.
How to Apply
Interested candidates who meet the specified criteria are strongly encouraged to click on the application link below to submit their comprehensive resume and a compelling cover letter. Please ensure your application meticulously details your leadership experience in sales operations and your profound understanding of strategic business growth within the context of a large-scale enterprise.