About Company
Career.zycto is a dynamic and forward-thinking professional services firm based in the heart of Glasgow’s vibrant West End. We pride ourselves on creating a welcoming and efficient environment for both our clients and our dedicated team. For a Receptionist, this means becoming the vital first impression, the reassuring voice, and the organizational anchor that keeps our operations running smoothly. We believe in fostering a supportive culture where every team member, especially those on the front lines, feels valued, empowered, and integral to our collective success. Join us and contribute to a workplace where your positive impact is felt daily.
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Job Description
Are you an exceptionally organised and customer-focused individual with a passion for creating positive first impressions? Career.zycto is seeking a vibrant and professional Receptionist to be the welcoming face and efficient backbone of our West End Glasgow office. This pivotal role requires someone who can seamlessly manage our busy front desk, handle diverse client inquiries with grace, and maintain immaculate scheduling. You will be the initial point of contact for clients and visitors, ensuring they receive a warm and professional welcome while expertly directing their queries. Beyond the front desk, you will play a crucial part in supporting our team with administrative tasks, managing correspondence, and maintaining the smooth flow of daily operations. If you thrive in a dynamic environment, possess superb communication skills, and are dedicated to providing outstanding support, we invite you to join our growing team. At Career.zycto, your ability to create an inviting and efficient atmosphere directly contributes to our reputation for excellence. We are looking for someone who takes pride in their work, has an impeccable eye for detail, and possesses the proactive mindset to anticipate needs before they arise. This is more than just a reception role; it’s an opportunity to be at the heart of our client experience and operational success.
Key Responsibilities
- Warmly greet and welcome all visitors and clients, ensuring a positive first impression.
- Manage a busy switchboard, directing calls accurately and efficiently.
- Handle incoming and outgoing mail, deliveries, and courier services.
- Maintain the reception area, meeting rooms, and common spaces to a high standard of cleanliness and order.
- Schedule and coordinate appointments, meetings, and conference room bookings using our internal systems.
- Assist with general administrative tasks, including data entry, filing, and preparing documents.
- Manage office supplies inventory, placing orders as needed.
- Provide support to various departments as required, including travel arrangements and expense processing.
- Address client inquiries and resolve minor issues promptly and professionally or escalate as appropriate.
- Ensure compliance with office security procedures by monitoring visitor access and issuing badges.
Required Skills
- Proven experience (minimum 1 year) in a reception, front desk, or administrative support role.
- Exceptional verbal and written communication skills with a professional telephone manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organisational and multitasking abilities with excellent attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-centric approach with a polite, friendly, and helpful demeanor.
- High degree of professionalism and discretion.
Preferred Qualifications
- Experience with calendar management software (e.g., Google Calendar, Outlook Calendar).
- Knowledge of local West End Glasgow area for providing directions or recommendations.
- Familiarity with CRM systems.
- Ability to speak additional languages.
Perks & Benefits
- Competitive annual salary and performance-related bonuses.
- Generous holiday allowance.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development and training.
- Vibrant office location in Glasgow's West End with excellent transport links.
- Supportive and collaborative team environment.
- Regular team social events.
How to Apply
Ready to be the welcoming voice and efficient organiser at Career.zycto? We encourage all qualified candidates to submit their application by clicking the link below. Please ensure your CV highlights your relevant experience in front desk operations, client handling, and scheduling. We look forward to reviewing your application and potentially welcoming you to our team.
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