About Company
Career.zycto is a dynamic recruitment partner, dedicated to connecting exceptional talent with leading organizations in the vibrant hospitality sector. We champion environments where employees thrive, offering unparalleled opportunities for growth and professional development. For aspiring resort hospitality staff, we represent a gateway to engaging roles within welcoming teams. Join us and discover a career path where your passion for service is not just valued, but actively cultivated, ensuring a rewarding and stable future.
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Job Description
Are you passionate about creating unforgettable guest experiences and thrive in a vibrant, service-oriented environment? Career.zycto is seeking enthusiastic and dedicated Resort Hospitality Staff to join a premier resort located in the bustling Ajao Estate, Lagos. This is an incredible opportunity for individuals looking to build a career in the hospitality industry, offering a supportive team, continuous learning, and the significant benefit of accommodation provided on-site.
In this multifaceted role, you will be a crucial part of our resort’s operations, ensuring every guest feels welcomed, comfortable, and pampered. Your daily tasks will vary, covering aspects of guest services, housekeeping, food and beverage support, and general resort maintenance, all contributing to the overall guest satisfaction. We are looking for individuals who embody professionalism, possess a strong work ethic, and are committed to delivering excellence with every interaction. If you are a proactive problem-solver with a genuine desire to serve, eager to learn and grow within a reputable establishment, then we encourage you to apply. This position is designed for those who are ready to immerse themselves in the world of hospitality, eager to embrace challenges, and contribute positively to a team dedicated to creating a serene and luxurious experience for all visitors. Join us and become an integral part of a team that prides itself on exceptional service and an inviting atmosphere.
Key Responsibilities
- Greet guests warmly upon arrival and assist with check-in/check-out procedures as needed.
- Maintain cleanliness and orderliness of guest rooms, public areas, and facilities to high standards.
- Assist guests with inquiries, requests, and resolve minor issues promptly and courteously.
- Support food and beverage operations, including serving meals, setting up dining areas, and clearing tables.
- Ensure all guest amenities are well-stocked and functional.
- Collaborate with team members to ensure smooth daily operations and guest satisfaction.
- Adhere to all resort policies, safety regulations, and hygiene standards.
- Handle guest luggage and provide basic concierge services when required.
- Report any maintenance issues or significant guest concerns to appropriate management.
- Contribute to a positive and welcoming atmosphere for all guests and staff.
Required Skills
- Excellent verbal communication skills in English.
- Strong interpersonal and customer service abilities.
- Ability to work effectively in a team-oriented environment.
- Proactive problem-solving skills and attention to detail.
- Physical stamina to perform duties that may require standing, walking, lifting.
- High level of integrity and professionalism.
Preferred Qualifications
- Previous experience in a hospitality or customer service role (hotel, restaurant, resort).
- Basic knowledge of hygiene and safety protocols.
- Ability to speak additional local languages (e.g., Yoruba, Igbo, Hausa).
- Certification in hospitality management or related field.
Perks & Benefits
- Complimentary on-site accommodation.
- Competitive monthly salary.
- Meals provided during shifts.
- Opportunities for professional development and career advancement.
- Access to resort amenities (subject to policy).
- Supportive and collaborative work environment.
- Comprehensive health benefits (details upon offer).
How to Apply
Ready to embark on a rewarding career in hospitality? Click the application link below to submit your resume and cover letter. We look forward to reviewing your application and potentially welcoming you to our team!
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